LATASHA EDWARDS
Hialeah
Summary
Experienced security professional skilled in asset protection and creating a secure environment. Demonstrated expertise in risk assessment, managing security protocols, and executing effective incident response. Committed to promoting teamwork and adapting to evolving security requirements. Recognized for reliability and proficiency in surveillance, access control, and emergency response.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SECURITY OFFICER
Marksman Security
10.2021 - Current
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Prepared detailed reports of security incidents and investigations
- Patrolled premises regularly to maintain order and establish security presence
- Confronted and restrained hostile and abusive persons in a manner necessary to reduce risk of personal injury to staff and visitors
- Escorted and observed guests and employees, maximizing safety and protection
- Provided personal escorts to personnel and visitors upon request
- Assisted people in health crises by administering first aid or calling emergency medical services
- Operated company vehicles to patrol large sites
- Responding to alarms by investigating and assessing situations
- Secured exits and entrances at end of operations, controlling access to buildings
- Inspected surveillance equipment and reported maintenance and repair needs
- Enforced safety and security regulations to protect property and personnel
- Maintained and securely retained series of keys, controlling access to locked areas
- Performed routine checks of doors, windows, and gates for security breaches
- Liaised with law enforcement agencies and local and federal agencies
- Escorted individuals to specified locations to provide guidance and personal protection
- Wrote comprehensive incident reports and conducted thorough investigations
- Conducted background checks and security clearances for personnel
- Monitored and authorized entrance of vehicles or people to keep property secure
- Checked surveillance cameras to identify disruptions or unlawful acts
SECURITY GUARD OFFICER
EMF security
02.2020 - 04.2022
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
- Secured personal and premises by inspecting buildings and patrolling property
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations
- Responded to medical emergencies before paramedic and law enforcement arrival
- Supported criminal investigations through collaboration with local law enforcement agencies
- Addressed problems quickly and reported clear information while working under minimal supervision
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery
- Warned persons of rule infractions or violations and evicted violators from premises
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds
- Monitored access control systems and key code records for suspicious activities
- Investigated reported incidents to protect company assets
- Guarded restricted areas to prevent unauthorized entry
- Documented security-related situations and submitted in-depth reports to superiors
- Enforced security regulations and escorted non-compliant individuals to private areas for processing
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles
- Immediately reported safety hazards for remediation response
- Searched individuals and baggage for weapons and other prohibited items
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity
- Monitored premises and recorded activity in daily officer reports
- Verified photo IDs and tickets to allow guests passage
- Assessed fire detectors and alarm systems to prevent and address issues
- Provided security presence for large events with thousands of attendees
- Observed patrons and customers to quickly address security situations
- Safeguarded entrances using scanning equipment to keep lines moving
- Worked with local and federal law enforcement agents to apprehend suspicious individuals
CARE PROVIDER
Dolls Recovery home
07.2017 - 12.2020
- Assisted patients with daily personal hygiene
- Engaged with patients and families to provide emotional support and daily living instruction
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets
- Maintained safety by eliminating hazards and correcting issues
- Modified settings to adjust for dynamic mental and physical requirements
- Laundered clothing and bedding to prevent infection
- Liaised with the supervisor to review cases and improve care
- Monitored vital signs and medication use, documenting variances and concerning responses
- Assisted with meal planning to meet nutritional plans
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients
- Arranged medication and reminded patients to take each according to correct schedule
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule
- Reported concerns to the nurse supervisor to promote optimal care
- Supported total well-being by planning social and physical activities
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being
- Ambulated individuals around home, public and medical locations
- Transported patients to medical, dental and personal care appointments
- Prepared healthy meals to meet unique nutrition needs
- Maintained daily living standards by assisting clients with personal hygiene needs
- Made beds, swept floors and sanitized surfaces to support activities of daily living
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements
- Prepared meals according to client dietary requirements
- Protected health information according to HIPAA policies and procedures
SALES ASSOCIATE MANAGER
Family Dollar
03.2016 - 02.2017
- Build trusting relationships with customers by making personal connections
- Sold various products by explaining unique features and educating customers on proper application or usage
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Built and maintained relationships with peers and upper management to drive team success
- Met merchandise processing standards and maintained an organized and accessible work area
- Answered incoming telephone calls to provide store, products and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers
- Adhered to company initiatives and achieved established goals
- Used technology resources to assist customers in locating and selecting items
- Managed customer accounts and customer relationships
- Held daily check-ins with team members to set objectives and monitor progress
- Established and adjusted selling prices by monitoring costs, competition and supply and demand
- Prepared reports to detail a variety of market conditions for management
- Increased customer retention and renewal growth by revitalizing existing business in the segment
- Managed sales team activities by evaluating needs of each territory and participating in sales calls
SALES REPRESENTATIVE
Walgreen's Pharmacy
06.2015 - 12.2016
- Demonstrated product features to align with customer needs
- Identified customers needs to deliver relevant product solutions and promotions and meet target budgets
- Improved overall customer purchasing experiences to promote steady revenue
- Followed-up with clients after installations to assess quality service and customer satisfaction
- Contacted new and existing customers to outline benefits of products
- Drove substantial sales through suggestive selling and by promoting add-on purchases
- Developed key customer relationships to increase sales
- Monitored customer order process and addressed customer issues
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
- Created successful strategies to develop and expand customer sales
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Fostered relationships with customers to expand customer base and retain business
- Worked with management teams to develop annual sales plans, goals, and targets
Education
HIGH SCHOOL DIPLOMA -
Cope Adult Learning Center
05.2010
Skills
- Report writing
- Incident reporting
- Security guard license
- CCTV surveillance
- Conflict resolution techniques
- Detail-oriented
- Threat assessment
- Physical fitness
- Complex Problem-solving
- Weapons training
- Patrol operations
- Relationship building and management
Certification
SECURITY LICENSE D AND G, Active
TWIC Card, Active
Timeline
SECURITY OFFICER
Marksman Security
10.2021 - Current
SECURITY GUARD OFFICER
EMF security
02.2020 - 04.2022
CARE PROVIDER
Dolls Recovery home
07.2017 - 12.2020
SALES ASSOCIATE MANAGER
Family Dollar
03.2016 - 02.2017
SALES REPRESENTATIVE
Walgreen's Pharmacy
06.2015 - 12.2016
HIGH SCHOOL DIPLOMA -
Cope Adult Learning Center
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