Latasha Golden
3682 Old Stage Rd Huntingdon,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to providing exceptional customer service and building loyalty with our community.
Overview
11
11
years of professional experience
Work History
Specialty Department Supervisor
Lowes Home Improvment
09.2022 - Current
- Improves customer satisfaction by providing exceptional service
- Boost employee morale by providing a positive work environment
- Developed relationships with vendors to better serve customers
- Collaborates with other department supervisors to provide a more effective shopping experience for customers
- Conducts regular evaluations of my team to Identify strengths and areas of improvement.
- Provides product knowledge to ensure customers leave feeling confident in completing their task at hand.
- Manages daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Ensures my team stayed up to date on all required training.
- Walks departments thoroughly each shift to create a safe working environment.
- Creates lasting relationships with customers through dedication to problem solving.
Front End Department Supervisor
Lowes Home Improvment
03.2014 - 09.2022
- Managed scheduling for all cashiers, loaders and fulfillment associates.
- Increased cashier accuracy rates with training and friendly competitions among themselves.
- Boosted cashier morale through weekly recognition that rewarded outstanding performance
- Responded to issues promptly and effectively.
Education
Biology
Austin Peay State University
Clarksville, TnMedical Billing And Coding -
DeVry University
Lisle, IL12.2019
Skills
- Team Management
- Customer Service
- Relationship building and management
- Work Planning and Organization
- Flexible Schedule
- Training and Mentoring
- Scheduling
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organized
Timeline
Specialty Department Supervisor
Lowes Home Improvment
09.2022 - Current
Front End Department Supervisor
Lowes Home Improvment
03.2014 - 09.2022
Biology
Austin Peay State University
Medical Billing And Coding -
DeVry University
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