Latasha Golden
3682 Old Stage Rd Huntingdon,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to providing exceptional customer service and building loyalty with our community.
Overview
11
11
years of professional experience
Work History
Specialty Department Supervisor
Lowes Home Improvment
Jackson,TN
09.2022 - Current
- Improves customer satisfaction by providing exceptional service
- Boost employee morale by providing a positive work environment
- Developed relationships with vendors to better serve customers
- Collaborates with other department supervisors to provide a more effective shopping experience for customers
- Conducts regular evaluations of my team to Identify strengths and areas of improvement.
- Provides product knowledge to ensure customers leave feeling confident in completing their task at hand.
- Manages daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Ensures my team stayed up to date on all required training.
- Walks departments thoroughly each shift to create a safe working environment.
- Creates lasting relationships with customers through dedication to problem solving.
Front End Department Supervisor
Lowes Home Improvment
Jackson, TN
03.2014 - 09.2022
- Managed scheduling for all cashiers, loaders and fulfillment associates.
- Increased cashier accuracy rates with training and friendly competitions among themselves.
- Boosted cashier morale through weekly recognition that rewarded outstanding performance
- Responded to issues promptly and effectively.
Education
Biology
Austin Peay State University
Clarksville, TnMedical Billing And Coding -
DeVry University
Lisle, IL12.2019
Skills
- Team Management
- Customer Service
- Relationship building and management
- Work Planning and Organization
- Flexible Schedule
- Training and Mentoring
- Scheduling
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organized
Timeline
Specialty Department Supervisor
Lowes Home Improvment
09.2022 - Current
Front End Department Supervisor
Lowes Home Improvment
03.2014 - 09.2022
Biology
Austin Peay State University
Medical Billing And Coding -
DeVry University