La'Tasha Grimes
Milwaukee,WI
Summary
Dependable secretary with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Dedicated clerical worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated Office Assistant with over 9 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft, Excel, Google, Google Classroom and history achieving high data output. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Clerical position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Clerical Worker
Boys & Girls Club Of Greater Milwaukee
05.2012 - 08.2014
- Input data into spreadsheets and databases.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Improved office efficiency by streamlining filing systems and organizing document storage.
- Maintained and updated office records, both digital and physical.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong communication and organizational skills through working on group projects.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Applied effective time management techniques to meet tight deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated leadership skills in managing projects from concept to completion.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Purchased and maintained office supplies.
- Assisted with budgeting and financial management to keep office operating within budget.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Facilitated interdepartmental collaboration, utilizing strong communication skills to bridge gaps between teams working on joint projects.
- Delivered clerical support by handling range of routine and special requirements.
- Coordinated travel arrangements for staff members.
- Boosted team morale by organizing office events and fostering a positive working environment that promoted collaboration and camaraderie.
Clerical Supervisor
Faith Changing Learning Resources
06.2007 - 06.2012
- Reported to senior management on organizational performance and progress toward goals.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Implemented a document management system that increased accessibility of important files for all team members while maintaining security protocols.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Responded to customer inquiries promptly and professionally, resolving issues efficiently to maintain customer satisfaction levels.
- Monitored front areas so that questions could be promptly addressed.
- Reduced errors in document processing by implementing thorough quality control checks.
- Maintained strict confidentiality in handling sensitive information related to personnel records, financial data, and legal documents.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained computer and physical filing systems.
- Delivered performance reviews, recommending additional training or advancements.
- Increased department efficiency with the introduction of new software programs for data management and reporting.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Developed strong communication and organizational skills through working on group projects.
- Paid attention to detail while completing assignments.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Clerical Assistant
Juneau Highschool
09.2006 - 05.2007
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Maintained calendar appointments for senior staff members, optimizing time management within the organization.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Clerical Supervisor
Chia Point Retiremnt Home
06.2006 - 05.2007
- Reported to senior management on organizational performance and progress toward goals.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Implemented a document management system that increased accessibility of important files for all team members while maintaining security protocols.
- Created, maintained and updated filing systems for paper and electronic documents.
- Assigned work and verified completion of assignments.
- Kept high average of performance evaluations.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
No Degree - Nursing
University of Wisconsin - Milwaukee
Milwaukee, WINo Degree -
Milwaukee Area Technical College
Milwaukee, WIHigh School Diploma -
South Division High School
Milwaukee, WI06.2007
Skills
- Data Recording
- Excellent knowledge of MS Office and its applications
- Capable of typing 40 words per minute
- Exceptional record keeping and filing, whether on the computer or in paper files
- Experience in many areas such as medical law and school offices
- Very meticulous in all work to ensure no errors are made
- Excellent communication skills over the phone and in person
- Professional appearance maintained at all times
- Capable of multitasking and working in high-pressure situations
- Greets parents and community members who enter the building and assists them in reaching their destination
- Assist with office duties Microsoft Word, Infinite campus, student arrival and dismissal procedures, answering/ transferring phone calls
- Filed records, computer programming, data entry, answering multi-line phone, ran errands for employer, delivered mail, assisted in training new employees
- Answering incoming phone calls, updating records, replenishing office supplies, photocopying documents, drafting documents, and greeting guests
- Answer phones and emails to inquiring customers and clients
- Take messages and deliver to proper personnel
- Perform clerical duties such as copying, faxing, filing, etc
- Enter client information into computerized files
- Acquire necessary signatures on legal documents
- Mail Sorting and Distribution
Accomplishments
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Clerical Worker
Boys & Girls Club Of Greater Milwaukee
05.2012 - 08.2014
Clerical Supervisor
Faith Changing Learning Resources
06.2007 - 06.2012
Clerical Assistant
Juneau Highschool
09.2006 - 05.2007
Clerical Supervisor
Chia Point Retiremnt Home
06.2006 - 05.2007
No Degree - Nursing
University of Wisconsin - Milwaukee
No Degree -
Milwaukee Area Technical College
High School Diploma -
South Division High School