LaTasha Holmes
Voice Writer/Transcriber
Vallejo
Summary
Recognized by supervisors and peers for being kind and pleasant, having complete job knowledge, problem solving and ideal performance. Several years of accounting, call center, customer care and service experience. Efficient in sales/leasing management, account management, new accounts, credit reports, and processing work orders. Acknowledged for exceptional work in data entry, appointment scheduling, organizing meetings, and travel and special accommodations. Remarkable ability to assessed and resolved customer issues and problems. Proficient in Microsoft Office 98/2000/XP/Vista/2003/7 (Word, Excel, Access, Outlook and PowerPoint) Competent in drafting letters, memos, and reports Accurate at inventory control, distribution and record keeping
Effective Student committed to learning, developing skills in [Area of expertise] and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
18
18
years of professional experience
Work History
Court Reporting Student
West Valley College
01.2024 - Current
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Utilized professor office hours to clarify topics needing elaboration.
- Collaborated on group projects to complete professional deliverables.
- Currently at 220 WPM Voice Writing/Transcribing
Vacation Bible School Volunteer
Rehoboth World Outreach Center
06.2022 - 08.2025
- Engaged children in learning by selecting age-appropriate stories to share.
- Supplemented lessons with fun activities, games, and friendly competitions.
- Designed procedures to manage children's behavior throughout VBS sessions.
- Worked with parents to ease transitions at beginning and end of VBS.
- Created daily arts and crafts projects at appropriate difficulty for small children.
- Held children's interest for up to 5 hours by offering variety of activities.
- Prepared end of school performance for children to share learning with parents.
- Set up delicious, nutritious snacks for children during break time.
- Developed lessons for children aged [Number] to [Number] participating in Vacation Bible School (VBS).
- Sang bible songs with children to reinforce lessons.
- Taught [Type] children lessons with religious and moral themes.
- Attended meetings with religious leaders.
Assistant Manager/Admin Asst.
AAB 1 Office Equipment Repair
04.2010 - 06.2020
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Unit Supply Specialist/Office Tech
US Army Reserves
08.2012 - 06.2016
- Used comprehensive inventory management system to reduce overages and shortages.
- Oversaw supply requests, accountability, and receipts.
- Completed regular inventory counts of equipment on book for unit.
- Prepared unit and organizational supply documentation.
- Evaluated unit supply requirements and coordinated timely replenishment.
- Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
- Reduced risks by enforcing compliance with applicable regulations and directives.
- Maintained records of supply transactions for accuracy and tracking.
Unit Supply Specialist/Office Tech
US Army National Guard
02.2008 - 12.2011
- Entered and completed entries of commodity movements data in system and monitored commodity contract application, review and follow up.
- Settled and applied commodity contracts and issued and dispatched commodity sales invoices to customers.
- Maintained automated system for tracking group supplies and equipment.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Acted as primary contact for supply chain management systems, tools, and data, and ran regular reports in support of supply chain business processes.
- Tracked unit supply budget and reported discrepancies to promote adherence.
- Closely monitored material readiness of high-priority units.
Accountant/Account Manager
Pacific Staffing
09.2007 - 02.2008
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Handled day-to-day accounting processes to drive financial accuracy.
- Gathered financial information, prepared documents, and closed books.
- Provided journal entries and performed accounting on accrual basis.
- Diminished outstanding debts by analyzing accounts for issues.
Education
AA Degree Graduate - Business Administration
MTI College
Sacramento, CA01.2011
No Degree - Court Reporting
West Valley College
Saratoga, CA01-2024
Skills
- Customer service and sales experience
- Front office/receptionist experience
- Capacity to work as a liaison between departments using excellent communication skills
- Aptitude to research and gather information and learn quickly
- Military trained to problem solve, multitask, and work under pressure
- Ability to work effectively independently and as a team member
- Personable with a professional attitude at all times
- Talent to follow directions and carry out tasks effectively
- Proven skills in customer service, front office, and data entry
- H/R management experience
- Credit reports, deposits, managing new accounts
- Business administration, accounting, collections, and customer service
- Dispatch/Multiple phone lines
- General Ledger/QuickBooks Pro
- 10 Key by touch (10,000 KPH)
- Typing Certified (65 wpm)
- Bookkeeping: A/R, A/P, Payroll
- Community volunteering
- Administrative assistance
- Research and analysis
- Job shadowing
- Service delivery management
- Networking strategies
- Microsoft proficiency
- File maintenance
- Verbal and written communication
- Customer service
- Data entry
- Call response and transfer
- Event organization
- Computer skills
Timeline
Court Reporting Student
West Valley College
01.2024 - Current
Vacation Bible School Volunteer
Rehoboth World Outreach Center
06.2022 - 08.2025
Unit Supply Specialist/Office Tech
US Army Reserves
08.2012 - 06.2016
Assistant Manager/Admin Asst.
AAB 1 Office Equipment Repair
04.2010 - 06.2020
Unit Supply Specialist/Office Tech
US Army National Guard
02.2008 - 12.2011
Accountant/Account Manager
Pacific Staffing
09.2007 - 02.2008
AA Degree Graduate - Business Administration
MTI College
No Degree - Court Reporting
West Valley College
Most Outstanding Student Award
I was awarded the Most Outstanding Student Award at MTI College in Sacramento, CA in 2011.