Latasha Logan
Summary
Motivated individual seeking employment to contribute skills to your company. Despite personal challenges, including the passing of my mother in August 2012 and a subsequent custody battle for my two sisters, I have remained resilient. Additionally, I face permanent back problems from a car accident, which makes physically demanding jobs difficult. Currently, I am seeking a remote position due to my inability to stand for long periods of time because of my back injury and pain from Lupus. Throughout my work history, I have demonstrated reliability and dedication, taking time off only for emergencies. Passionate about continuous learning and adaptability and confident in ability to provide exceptional customer service while maintaining professionalism. Strong focus on efficiency and attention to detail ensures consistent accurate and timely completion of tasks.
Overview
16
16
years of professional experience
Work History
Cashier
Toys R Us
11.2012 - 01.2013
- Greeted and informed customers of products, fostering positive store experiences
- Resolved and de-escalated issues to address customer concerns
- Built and maintained positive working relationships with co-workers
- Leveraged POS system to perform purchase transactions for team members and customers
- Delivered service excellence through all points of contact
- Maintained inventory and store visual presentation to meet customer needs
- Enforced store safety and cleanliness standards, reducing hazards
- Provided efficient and courteous service to customers
- Counted cash drawers at beginning of shifts to verify correct amounts
- Processed cash, check and credit cards for customer purchases
- Helped customers locate merchandise
- Arranged and replenished displays and merchandise racks to maintain store appearance
- Processed merchandise returns and exchanges
- Computed and recorded totals of transactions
Home Health Aide
Affordable Home Health Care, LLC
09.2006 - 08.2012
- Recorded patient information, notifying nursing staff of changing or unusual conditions
- Transported patients to bathroom and provided incontinent care
- Assisted patients with bathing and grooming to encourage personal hygiene
- Provided support and personal services, enabling patients to stay in homes
- Prepared beds and changed linens, maximizing patient comfort
- Reviewed individualized care plans to drive continuity and consistency of care
- Adhered to professional standards to protect reputation of home care agency
- Transported patients using proper body mechanics or lifting devices for accident prevention
- Followed procedures regarding infection prevention and control and handling of hazardous waste
- Turned non-ambulatory patients regularly, supporting comfort and preventing bedsores
- Maintained patient records and reported notable observations to supervisor and case manager
- Prepared and served meals in alignment with established dietary restrictions
- Applied topical treatments and administered massage therapy to alleviate physical discomfort
- Assisted mobility-challenged patients with access to beds, baths and wheelchairs
- Bathed patients and assisted with ADLs, promoting autonomy while monitoring safety
- Provided support and personal services, enabling patients to stay in homes
- Followed procedures regarding infection prevention and control and handling of hazardous waste
- Recorded patient information, notifying nursing staff of changing or unusual conditions
- Prepared beds and changed linens, maximizing patient comfort
- Advised on nutrition and housekeeping, supporting activities of daily living
- Recognized emergency situations and implemented appropriate emergency procedures
- Turned non-ambulatory patients regularly, supporting comfort and preventing bedsores
- Adhered to professional standards to protect reputation of home care agency
- Transported patients to bathroom and provided incontinent care
- Transported patients using proper body mechanics or lifting devices for accident prevention
Home Health Aide
Lifesaver Home Health Care, LLC
03.2004 - 02.2008
- Transported patients to bathroom and provided incontinent care
- Assisted patients with bathing and grooming to encourage personal hygiene
- Provided support and personal services, enabling patients to stay in homes
- Prepared beds and changed linens, maximizing patient comfort
- Reviewed individualized care plans to drive continuity and consistency of care
- Adhered to professional standards to protect reputation of home care agency
- Transported patients using proper body mechanics or lifting devices for accident prevention
- Followed procedures regarding infection prevention and control and handling of hazardous waste
- Turned non-ambulatory patients regularly, supporting comfort and preventing bedsores
- Maintained patient records and reported notable observations to supervisor and case manager
- Prepared and served meals in alignment with established dietary restrictions
- Applied topical treatments and administered massage therapy to alleviate physical discomfort
- Assisted mobility-challenged patients with access to beds, baths and wheelchairs
- Bathed patients and assisted with ADLs, promoting autonomy while monitoring safety
- Provided support and personal services, enabling patients to stay in homes
- Followed procedures regarding infection prevention and control and handling of hazardous waste
- Recorded patient information, notifying nursing staff of changing or unusual conditions
- Prepared beds and changed linens, maximizing patient comfort
- Advised on nutrition and housekeeping, supporting activities of daily living
- Recognized emergency situations and implemented appropriate emergency procedures
- Turned non-ambulatory patients regularly, supporting comfort and preventing bedsores
- Adhered to professional standards to protect reputation of home care agency
- Transported patients to bathroom and provided incontinent care
- Transported patients using proper body mechanics or lifting devices for accident prevention
Customer Service Representative
Intellirisk
05.2004 - 02.2005
- Addressed customers courteously using suitable methods and problem-solving skills
- Responded to telephone inquiries and complaints following standard operating procedures
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Conferred with customers by telephone or in-person to provide product or service information
Cashier/Cook
Jp's Barbecue
04.1997 - 08.2004
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Kmart
06.2004 - 07.2004
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
High School Diploma -
06.2003
High School Diploma -
Independence High School
Columbus, OH06-2003
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Clear communication
- Active listening
- Customer support
- Call center operations
- Professional phone voice
- Inbound phone calls
- Customer communications
- Logging call information
Languages
English
Full Professional
Certification
- [State] Driver's License
- These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
Timeline
Cashier
Toys R Us
11.2012 - 01.2013
Home Health Aide
Affordable Home Health Care, LLC
09.2006 - 08.2012
Cashier
Kmart
06.2004 - 07.2004
Customer Service Representative
Intellirisk
05.2004 - 02.2005
Home Health Aide
Lifesaver Home Health Care, LLC
03.2004 - 02.2008
Cashier/Cook
Jp's Barbecue
04.1997 - 08.2004
High School Diploma -
High School Diploma -
Independence High School
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