Latasha Martin

As the ICE Contract Detention Processing Officer CDPO assists immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO) staff in detention facilities to facilitate removal processing. Specifically, CDPO assist Deportation Officers with daily activity and provide services and support to individuals in ICE custody on issues that commonly affect the ICE detainee population and ERO operations in case and removal processing.

* Manage a detain docket which includes making sure documents, reports, custody reviews, humanitarian paroles, and release requests are sufficient and completed promptly. Facilitate interviews for noncitizens with Consulates, and or/ Citizenship and Immigration Services (CIS). Point of contact (POC) for foreign consulates. Conduct custody determinations regarding the detention of noncitizens in accordance with constitutional law, federal statues, regulations, and policies. Collect evidence and information relevant to nationality to include claims of U.S. citizenship; that can involve thorough investigations requiring analysis, review, and application of highly complex U.S. immigration and nationality laws.

*ERO and facility staff support

*Assist ERO and detention facility staff as a resource to facilitate the compliance of applicable agency policies and detention standards.

*Conduct removal planning with detainees such as referrals and connections to resources in home country to support removals.

* Lead group sessions and facilitate peer-support group and workshops with detainees on relevant topics, such as safety, coping skills, resiliency, parenting, and empowerment.

* Conduct release planning for pregnant women and vulnerable populations-referrals to housing, medical and needed support services.

* Respond to requests and assist law enforcement agencies in identifying noncitizens that pose a threat to national security and public safety.

* Preparing release paperwork such as Parole packets, OREC, OSUP and Asylum packets for detainees being released.

• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Prepared and submitted detailed reports regarding assignments and ongoing investigations.
• Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
• Addressed public questions, complaints and requests and provided necessary assistance.
• Supervised, directed and evaluated assigned staff members and newly hired officers.
• Enforced rules and regulations to maintain order among inmates.
• Responded to emergency situations and de-escalated hostile confrontations.
• Conducted security checks of inmates and living areas.

• Wrote daily reports and maintained logs of inmate activities and behaviors.
• Conducted physical searches of prisoners and premises in search of weapons and contraband.
• Took custody of prisoners from arresting officers to begin processing into detention facility.
• Regularly conducted security and sanitation checks.
• Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
• Attended to feeding, housing, and physical well-being of inmates.
• Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
• Responded promptly to emergency situations and provided medical aid.
• Transported prisoners throughout facility and off-site to medical appointments and court appearances.
• Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
• Processed visitors and attorneys arriving to see prisoners.
• Supervised and controlled behavior of [Number] inmates.
• Processed inmates by taking photographs and fingerprints.
• Provided counseling and guidance to inmates to boost wellbeing.
• Enforced rules and regulations to maintain order among inmates.
• Responded to emergency situations and de-escalated hostile confrontations.
• Conducted security checks of inmates and living areas.
• Developed and implemented inmate rehabilitation and reintegration programs.
• Created and maintained positive relationships with inmates to build rapport and trust.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Approved regular payroll submissions for employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Supervised guests at front counter, answering questions regarding products.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Developed and implemented successful staff incentive programs to motivate employees.
• Trained new employees on proper protocols and customer service standards.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reported issues to higher management with great detail.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.