Latasha Mieliauskas
Phenix City
Summary
Conscientious Healthcare professional offering many years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
22
22
years of professional experience
Work History
Pre- Certification Specialist
The Nexus Pain Center
06.2025 - Current
- Facilitated precertification processes for insurance claims, ensuring compliance with regulatory requirements.
- Analyzed patient eligibility and benefit information to streamline precertification requests.
- Streamlined precertification processes by implementing efficient tracking systems and prioritizing urgent cases.
- Analyzed trends in denials or authorization delays to identify opportunities for improvement within the precertification department.
- Elevated patient satisfaction by offering compassionate guidance and support during the often-stressful precertification process.
Front Desk Specialist
Southeast Brain and Spine Surgery
09.2022 - 05.2025
- Calmly manage distressed patients, enhancing their experience and clinic reputation.
- Verify insurance coverage, reducing billing errors and financial stress for patients.
- Efficiently manage front desk operations, significantly improving patient satisfaction.
- Streamline appointment scheduling, reducing wait times and enhancing patient flow.
- Decrease appointment no-shows through effective follow-up, boosting clinic efficiency.
- Fostered a welcoming front desk atmosphere, ensuring patients felt valued and comfortable during their visits.
Orthopedics Medical Assistant | COVID Team Medical Assistant
Cleveland Clinic Broadview Heights
01.2018 - 01.2022
- Assisted with evaluation and treatment of patients with musculoskeletal injuries and conditions under the direction of a general orthopedic provider.
- Prepared patients for exams, including taking vitals, reviewing medical history and facilitating imaging or tests(xrays, MRIs).
- Supported in-office procedures such as injections, suture removal, and castings.
- Communicated effectively with patients regarding medications, treatment expectations and therapy regimens.
- Provided frontline support during the COVID-19 pandemic by performing vital clinical tasks, including swabbing, collecting specimens, and assisting with patient screenings in high-pressure environments.
- Educated patients on COVID-19 protocols, testing procedures, and quarantine/isolation guidelines with clarity and empathy.
- Excelled in high-stress situations, showing professionalism, strong communication skills, and a commitment to patient safety.
Internal Medicine Medical Assistant/Floater
Cleveland Clinic Independence
01.2006 - 01.2018
- Escort patients (25+ daily) to exam rooms upon arrival, applying time management skills to adhere to daily schedule.
- Verify patient medical history and insurance coverage, obtain and record patient vital signs, and address patient concerns to relay to physician.
- Gather equipment for and assist physician in performing strep tests, flu swabs, and blood draws.
- Verified pharmacy and prescription information to refill patient prescriptions in a timely manner.
- Assisted front office staff in scheduling appointments, verifying insurance information, processing prescription requests, and checking.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Assisted with colonoscopy, LEEP, SIS EMBX, and pregnancy patient treatment.
- Assisted doctor with plan, treatment plan, and procedure for infertility.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Provided excellent patient support and care to patients and families.
OB/GYN Medical Assistant
Cleveland Clinic Solon
01.2004 - 01.2006
- Escorted patients to examination rooms and prepared for physician exams.
Education
Medical Assistant - undefined
Sanford Brown College
Cleveland, OH12.2003
GED - undefined
Cleveland, OH01.2000
Skills
- HIPAA compliance
- Professional bedside manner
- Inventory and supply management
- Quick problem solver
- Charting expertise
- Documentation procedures expert
- Understands medical procedures
- Customer Service
Timeline
Pre- Certification Specialist
The Nexus Pain Center
06.2025 - Current
Front Desk Specialist
Southeast Brain and Spine Surgery
09.2022 - 05.2025
Orthopedics Medical Assistant | COVID Team Medical Assistant
Cleveland Clinic Broadview Heights
01.2018 - 01.2022
Internal Medicine Medical Assistant/Floater
Cleveland Clinic Independence
01.2006 - 01.2018
OB/GYN Medical Assistant
Cleveland Clinic Solon
01.2004 - 01.2006
Medical Assistant - undefined
Sanford Brown College
GED - undefined
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