Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Latasha Mitchell

Dolton

Summary

Hardworking with several years of professional driving experience. Well-organized in coordinating routes. Excellent communication skills, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Experienced Police Communications Dispatcher with solid background in handling high-stress situations and emergency response. Strengths include comprehensive knowledge of law enforcement protocols, exceptional communication skills, and ability to multitask efficiently under pressure. Known for maintaining calmness during crisis, providing clear instruction to field officers and contributing significantly towards community safety.

Resourceful Police Dispatcher experienced in processing emergency calls to quickly dispatch law enforcement and non-fire personnel. Communicated effectively with upset and irate citizens. Exercised good judgment to make sound decisions in emergency situations.

Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.

Focused 911 dispatcher bringing several years of experience in field. Works well in high-pressure moments to serve diverse needs, capture documentation and guide first responders.

Highly skilled Public Safety Telecommunicator with background in efficiently managing emergency response operations. Possess strong ability to quickly assess situations, communicate effectively with diverse individuals, and coordinate with emergency services. Known for maintaining calm under pressure and making impactful decisions that ensure public safety. Have contributed to improving response times and quality of service in previous roles.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Outgoing person pursuing flexible part-time employment with weekends and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

15
15
years of professional experience
1999
1999
years of post-secondary education

Work History

Driver

AnnEthe Transportation
Lynwood
03.2022 - 07.2025

Operated various transportation vehicles to ensure timely drop offs and pick ups at airports, hotels and Amtrak Railroad yards

  • Followed safety protocols and regulations during all driving activities.
  • Conducted routine vehicle inspections to maintain operational safety standards.

Driver

Hallcon
Markham
04.2019 - 01.2022
  • Transported CN freight employees safely to various railroad yards in different cities and states
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logs of employees names, fuel usage, and service records.

Telecommunications Operator (911 dispatcher)

City of Markham
Markham
09.2010 - 11.2018
  • Operated CAD (Computer Aided Dispatch) and LEADS (Law Enforcement Agencies Data System) communication systems for city services and emergency and non emergency calls of service
  • Monitored radio and telephone communications to ensure prompt service delivery.
  • Coordinated with police, fire, and ambulance to relay critical information accurately.

Education

Associate of Applied Science - Criminal Justice

South Suburban College of Cook County
South Holland, IL
08.2009 - 05.2011

Bloom Township High School
Chicago Heights, IL

Skills

  • vehicle inspection
  • route planning
  • safety compliance
  • equipment maintenance
  • defensive driving
  • customer service
  • communication skills
  • attention to detail
  • Punctuality
  • Emergency response
  • Safe driving techniques
  • Traffic laws
  • Driving in adverse conditions
  • Clean driving record
  • Inclement weather driving
  • Daily logging
  • Passenger transportation
  • Valid Driver's license
  • Vehicle inspections
  • Accident prevention
  • Driving and transportation
  • CAD operation
  • LEADS operation
  • Communication technology
  • Incident reporting
  • Call prioritization
  • Data entry accuracy
  • Situation assessment
  • Time management
  • Effective communication
  • Active listening
  • Problem solving
  • Incident documentation
  • Information gathering
  • Multi-line phone system
  • Data entry
  • Records maintenance
  • Caller engagement
  • Call assessments
  • Decision-making
  • Listening skills
  • CPR and first aid
  • Information relay
  • Emergency services coordination
  • Professionalism
  • Criminal justice knowledge
  • Emergency medical dispatching
  • Police Code Understanding
  • Record keeping
  • Radio communication
  • Secure sensitive information
  • Analytical skills
  • Document calls
  • Dispatch coordination
  • Call routing
  • Communication systems testing
  • Emergency medical dispatcher certification
  • Attention to detail
  • Law enforcement liaison
  • Professional demeanor
  • Dependable and responsible
  • Prioritizing situations
  • Multitasking

Languages

English
Professional

References

References available upon request.

Timeline

Driver

AnnEthe Transportation
03.2022 - 07.2025

Driver

Hallcon
04.2019 - 01.2022

Telecommunications Operator (911 dispatcher)

City of Markham
09.2010 - 11.2018

Associate of Applied Science - Criminal Justice

South Suburban College of Cook County
08.2009 - 05.2011

Bloom Township High School
Latasha Mitchell