Summary
Work History
Education
Skills
Timeline
Generic

Latasha North

Data Analytics
Livermore,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Work History

Amazon Ship Clerk Process Guide

Amazon
Tracy, CA
01.2021 - Current
  • Directed Outbound Ship Dock in the absence of Process Assistants and Area Manager
  • Developed procedures of practice, while performing Outbound Ship Clerk tasks
  • Improved communication with Amazon Associate with the practices of checking in with each individual and ensured their awareness of shift sort critical pull times; this improved that success of customer service by 45%.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Maximized performance by monitoring daily activities and mentoring team members.

Amazon Associate

Amazon
Tracy, CA
01.2001 - Current
  • Improved process of area management in Jack Pot
  • Organized procedures of management of units
  • Received certification in Trailer Dock and Release in order to be of assistance to the Ship Dock
  • Trained and demonstrated the importance of creating a more organized way to engage with units that went through the over flow conveyor belt
  • Increased productivity and safety by 95% through prevention of injuries through observation and leading Amazon Associates and quicker access of dwelling units.
  • Worked varied hours to meet seasonal and business needs.
  • Recommended equipment upgrades to supervisor.

Assistants, Specialist Clerk

Alameda County, Tri, City Community Support Center, Alameda County Behavioral Health
, CA
01.2016 - 01.2020
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Provided customer services externally and internally to ensure that processes were completed
  • Improved communications by 85% between clients and Physicians and Nurses.
  • Generated reports and typed letters in Word
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Produced high-quality communications for internal and external use.

Education

Bachelor of Science - Business Administration

California State University- East Bay
Hayward, CA
12.2009

Skills

  • Communication Event Planning Slack Logistic
  • Problem Solving Active Listen Project Management
  • Microsoft Office(word, excel,power point) Document Preparation
  • Recordkeeping Accuracy
  • Pattern Recognition
  • Document Preparation
  • Workflow Planning
  • Updating System
  • Conflict Resolution
  • Data Entry
  • Decision Making

Timeline

Amazon Ship Clerk Process Guide

Amazon
01.2021 - Current

Assistants, Specialist Clerk

Alameda County, Tri, City Community Support Center, Alameda County Behavioral Health
01.2016 - 01.2020

Amazon Associate

Amazon
01.2001 - Current

Bachelor of Science - Business Administration

California State University- East Bay

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Latasha NorthData Analytics