Human resources specialist with a strong track record in coordinating onboarding and managing HRIS workflows. Skilled in resolving administrative issues and streamlining processes, ensuring timely support for employee needs and compliance with organizational standards.
Overview
7
7
years of professional experience
Work History
Human Resources Service Center Assistant III
Lawrence Berkeley National Laboratory
Berkeley, CA
01.2024 - Current
Streamlined process workflows and resolved issues for talent acquisition, compensation, payroll, benefits, IDAM, Access/Badge Office, UCPath, and HRIS, enhancing operational efficiency.
Implement seamless integration of new employees by managing the I-9 process, conducting efficient orientation sessions, and optimizing onboarding procedures
Prepared and processed UCPath (HRIS) transactions and service requests for represented and non-represented employee actions across 4 divisions and one area, ensuring data integrity.
Oversaw probationary review process from start to finish, ensuring all steps were completed accurately and timely.
Collaborate with HR Shared Services colleagues to modify procedures and/or administrative processes and documents to meet new, existing, and/or evolving operational workflow needs
Collaborated with HR Shared Services colleagues and stakeholders to enhance customer service delivery across IDAM, Site Access/Badge Office, Payroll, Benefits, HRIS, FVA, and UCPath.
Reviewed and researched pending administrative items to facilitate timely resolutions, optimizing workflow effectiveness.
Prepare, submit and review HR documents for H1B visa applications to include position descriptions, job levelers, salary ranges, etc.
Research and apply relevant policies, procedures, state and federal employment laws
Handled employee inquiries promptly through Askus system to ensure timely responses.
Assisted in recruitment by posting affiliate positions on various platforms.
Utilize collective bargaining agreements to reference, review, and apply towards union employee related questions or transactions
Human Resources Assistant III
Lawrence Berkeley National Laboratory
Berkeley, CA
10.2020 - 12.2023
Processed complex personnel actions, including reclassifications and equity increases for four divisions and one area.
Facilitated recruitment process by managing job postings on Academic Jobs Online (AJO).
Prepared H1B visa applications, ensuring accurate position descriptions, job levelers, and salary ranges for compliance
Reviewed requests for accuracy, communicating corrective actions to ensure compliance and alignment with HR policies
Managed process workflows, resolving issues with HR Shared Services, Talent Acquisition, payroll, benefits, and HRIS to enhance operational efficiency
Initiated the data entry process for the annual salary administration in legacy HRIS for the non-represented population of 3 scientific divisions with accuracy and integrity, and submitted data upon completion
Maintained probationary review tracking sheet and coordinated completion of review forms to facilitate timely evaluations
Coordinated Rehire Retiree appointments to ensure accurate processing and compliance with HR policies. and generated limited hours reports
Utilized Smartsheet and Google Sheets to monitor and track requests
Planned and prioritized projects with competing deadlines
Resolved complex administrative issues
Generated correspondence, including letters and routine/informational emails, to facilitate effective communication
Served as subject matter expert for Academic Jobs Online (AJO) platform.
Human Resources Coordinator - Contract
Reading Partners
Oakland, CA
04.2020 - 10.2020
Coordinated end-to-end onboarding process for staff, facilitating smooth transition from offer letter to first day of work and ensuring timely completion of all documentation
Managed HR offboarding paperwork and processes for all departing staff, facilitating smooth transitions and minimizing disruption
Processed complex personnel actions such as reclassifications and equity increases
Upheld 100% accuracy and compliance with grant and legal requirements for background checks, personnel files, and HRIS to support organizational integrity
Monitored and maintained staff training platform for up-to-date and compliant certifications
Resolved workers comp claims and addressed employee inquiries to enhance responsiveness of HR services
Continuously enhanced knowledge of HR best practices by actively participating in online research, webinars, and other professional development exercises
Participated in national office culture initiatives as a representative of the HR team
Contributed to quarterly Reading Partners' tutoring program, promoting community engagement and employee involvement
Human Resource Specialist
Golden Gate University
San Francisco, CA
08.2019 - 04.2020
Onboarded new employees by processing I-9s, scheduling background checks and benefits orientations, assigning training, and following up on employee progress to ensure smooth integration into the company.
Prepared job requisitions, job postings, recruitment information and posted jobs for hiring
Facilitated employee communication by addressing issues and inquiries through phone, in person, and email.
Recorded employee information in HRIS, including personal data, compensation, benefits, attendance, performance reviews, evaluations, and termination details.
Updated HRIS employee files to document personnel actions and to provide information to payroll and other uses
Enhanced Paycom HRIS functionality for onboarding and job requisitions to streamline workflows.
Troubleshot and provided technical support for employees using HRM systems
Examined employee files to answer inquiries and provided information to authorized persons
Managed daily HR operations and tasks to support department objectives and enhance overall team efficiency.
Education
Master's of Science - Human Resource Management
Golden Gate University
San Francisco, CA
04-2020
Bachelors of Arts - Social Work
San Jose State University
San Jose, CA
05-2009
Skills
UCPath and Taleo
Smartsheet and Google Workspace
Microsoft Office 365
Cobalt (Visa processing)
PeopleSoft
Confidential information handling
Database management systems
Advanced MS Office knowledge
Time management skills
Team collaboration
Critical thinking
Volunteer Experience
Vice President, Kiddie Kampus Cooperative Preschool, Alameda, CA, 07/01/22, 05/31/23
Command Center Operations Lead at San Francisco Giants Baseball Associates LLCCommand Center Operations Lead at San Francisco Giants Baseball Associates LLC
Senior Customer Service Claims Representative at Genworth Financial Lynchburg, VirginiaSenior Customer Service Claims Representative at Genworth Financial Lynchburg, Virginia