Latasha Q. Dupens
Flint
Summary
Dynamic professional with extensive experience in security and customer service, particularly at Kroger's. Demonstrated expertise in cash handling and inventory management, with a strong focus on relationship building. Enhanced community safety initiatives as an AmeriCorps member, showcasing commitment to impactful service and effective program implementation.
Overview
20
20
years of professional experience
Work History
Cashier/Security
Kroger's
Flint
01.2021 - 01.2023
- Maintained organized checkout area to promote a pleasant shopping experience.
- Assisted customers in locating products and addressing inquiries effectively.
- Executed customer transactions with precision, minimizing errors and ensuring accuracy.
Americorps Members
Flint Urban Safety Corps
Flint
05.2019 - 05.2020
- Reduced crime and eliminated blight in Flint's Core through community engagement initiatives.
- Built capacity of community watch, radio patrol, and bike watch groups to enhance safety.
Point of Delivery (POD) Worker
Action Human Resources/Flint Water Services
Flint
03.2017 - 03.2018
- Receive and process products including water and supplies.
- Perform inventory control functions.
- Distribute water and related products to City of Flint residents.
- Operate and maintain equipment.
- Manage movement of vehicles throughout the POD, including foot traffic.
Substitute Teacher
Flint Board of Education
Flint
05.2003 - 11.2013
- Sub Para pro & Sub teacher; Sub case management for the Head Start program, sub teaching, sub Para professional and sub security for the flint schools.
- Assisting in class work and providing learning alternatives for those with special educational needs.
- Conducted case management for Head Start program, ensuring compliance and effective service delivery.
- Supported classroom activities as substitute para-professional, enhancing student engagement.
- Served as security personnel, maintaining safety and order within school environments.
- Facilitated learning through adaptive strategies for diverse educational challenges.
- Performed duties across various educational roles, contributing to overall program success.
Assistant home supervisor
Central State inc
Midland
07.2012 - 03.2013
- Assisted the Home Manager with all paperwork and residents files.
- Maintain floor books and some employee scheduling.
Program Specialist
Urban League of Flint
Flint
07.2006 - 10.2008
- Provided case management and job development services for both Workforce Investment Act (WIA) / the Job Employment and Training (JET) participants.
- Conduct orientations, program file maintenance, client case notes, client follow ups, client retention, program administrative duties, and MIS data entry.
Security
Hurley Medical Center
Flint
01.2003 - 01.2005
- Conducted regular safety inspections to identify potential hazards and risks.
- Responded promptly to security incidents, ensuring swift resolution and thorough reporting.
- Collaborated with healthcare staff to improve patient and visitor safety protocols.
Education
Associates of Applied science - Human Services
Baker College
MIMI
Bachelors of Science - Human Services
Baker College
MIMI
Skills
- Cash handling and POS operation
- Inventory management
- Product distribution
- Security protocols
- Customer relationship management
Affiliations
CVAB Board member for the State of Michigan
Timeline
Cashier/Security
Kroger's
01.2021 - 01.2023
Americorps Members
Flint Urban Safety Corps
05.2019 - 05.2020
Point of Delivery (POD) Worker
Action Human Resources/Flint Water Services
03.2017 - 03.2018
Assistant home supervisor
Central State inc
07.2012 - 03.2013
Program Specialist
Urban League of Flint
07.2006 - 10.2008
Substitute Teacher
Flint Board of Education
05.2003 - 11.2013
Security
Hurley Medical Center
01.2003 - 01.2005
Associates of Applied science - Human Services
Baker College
Bachelors of Science - Human Services
Baker College