Open To Work
Latasha Raynor
Roseboro,NC
Work Preference
Summary
Results-oriented professional with a strong background in customer service, recognized for punctuality and a commitment to excellence. Prepared to re-enter the workforce and leverage extensive experience to contribute meaningfully to a dynamic team. Proven ability to engage effectively with customers, ensuring satisfaction and fostering lasting relationships. Eager to embrace new challenges while bringing a dedicated work ethic to enhance personal and professional growth.
Overview
21
21
years of professional experience
Work History
Cashier
EPCO 3-way
Roseboro, NC
01.2026 - 02.2026
- Maintained accurate cash register balances throughout shifts.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels and assisted with restocking as needed.
- Implemented best practices to enhance checkout efficiency and reduce wait times.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Store Associate
7 Eleven Gas Station
Roseboro, NC
07.2025 - 10.2025
- Managed daily inventory levels to ensure product availability and minimize stock discrepancies.
- Processed customer transactions accurately using point-of-sale systems, enhancing transaction efficiency.
- Assisted in store merchandising efforts by organizing product displays and maintaining cleanliness standards.
- Trained new associates on operational procedures and customer service best practices to improve team performance.
- Implemented loss prevention strategies to reduce shrinkage and safeguard store assets effectively.
- Collaborated with management to optimize store operations, resulting in improved workflow and customer satisfaction.
- Conducted regular audits of merchandise to ensure compliance with safety regulations and quality standards.
- Led initiatives for community engagement, strengthening customer relationships through local outreach programs.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Bar manager
Caboose Bar and Lounge
Roseboro, NC
04.2025 - 06.2025
- Managed staff schedules, inventory control, and customer interactions to enhance overall bar performance.
- Achieved efficient bar operations through effective management of opening and closing tasks. Optimized inventory processes by maintaining adequate stock levels and timely ordering. Enhanced customer satisfaction by addressing inquiries and complaints promptly. Strengthened safety and security measures to create a secure environment for guests.
- Also be responsible for creating promotional campaigns to drive business to the bar and developing and maintaining relationships with suppliers.
- In addition, you will be responsible for creating and enforcing policies and procedures to ensure that the bar runs smoothly and efficiently
- Responsibilities
- Oversee the daily operations of the bar, including opening and closing the bar, stocking supplies, ordering inventory, managing staff, handling customer inquiries and complaints, and enforcing safety and security protocols.
- Create promotional campaigns to drive business to the bar.
- Develop and maintain relationships with suppliers.
- Create and enforce policies and procedures to ensure the bar runs smoothly and efficiently.
- Perform other duties as assigned.
- Oversaw daily bar operations, ensuring high service standards and customer satisfaction.
- Developed and implemented training programs for bartenders to enhance mixology skills.
- Managed inventory levels, ordering supplies, and reducing waste through efficient stock control.
- Created seasonal drink menus based on customer preferences and industry trends.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Server/cook
Reedy Mark
03.2025 - 04.2025
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinated timely food orders, ensuring seamless communication between kitchen and dining area.
Line Specialist
Coty
Sanford, NC
10.2016 - 12.2016
- Inspected finished products for quality assurance purposes.
- Maintained a clean and safe work environment by following all safety protocols.
- Inspected finished products for defects before packaging them for shipment.
- Followed detailed instructions from supervisors when performing tasks on the line.
- Kept line material levels within required levels to meet production goals.
- Recorded daily production data accurately into company database systems.
- Performed quality checks on products to ensure they met customer specifications.
- Monitored production line for any potential problems or malfunctions.
- Hand-assembled needed parts with bolts and screws.
- Separated products according to weight, grade and size of material to produce final product.
- Led production line operations, ensuring adherence to quality standards and safety protocols.
- Trained new team members on equipment usage and safety practices, enhancing workforce efficiency.
Call Center Representative
SYKES
Fayetteville, NC
12.2015 - 03.2016
- Responded to incoming calls to ensure top-tier professionalism and knowledgeable assistance for every customer interaction.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Updated customer accounts, addresses and contact information within call management databases.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Navigated through computer systems to review information and respond appropriately to callers.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Attended regular training sessions on updates and changes within the industry or organization.
- Provided exceptional customer support by addressing inquiries and resolving issues efficiently.
- Utilized call center software to track interactions and maintain accurate records of customer engagement.
Rural Mail Carrier
USPS
Clayton, NC
07.2012 - 03.2013
- Operated vehicle in accordance with applicable laws and regulations.
- Ensured proper handling of fragile packages requiring special care.
- Provided excellent customer service while interacting with customers on route.
- Delivered mail and packages to rural residences, businesses, and post office boxes.
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Assisted customers with inquiries regarding postal services and regulations.
- Adhered to all USPS policies and procedures related to delivering mail.
- Performed other duties such as sorting mail, stocking shelves, maintaining inventory of supplies.
- Verified accuracy of addresses before delivering mail or parcels.
- Inspected postal vehicles for defects prior to operation.
- Collected payments for COD items, postage due, and other fees as required.
- Obtained signatures for registered, certified, and insured mail.
- Managed daily pickup and delivery schedules, optimizing route efficiency to enhance service reliability.
- Delivered mail efficiently across designated rural routes, ensuring timely service to all customers.
Automated Logistical Specialist (92A)
US Army
Cary, NC
03.2006 - 12.2010
- Provided technical support to personnel on the use of automated logistics systems.
- Verified accuracy of documents prior to approving deliveries.
- Processed requisitions for equipment, parts, and services through appropriate channels.
- Utilized various software programs to monitor material status information, develop projections, and generate reports regarding supply activity.
- Developed a system to track all supplies using barcode scanners.
- Coordinated with vendors to order necessary materials as needed.
- Conducted regular physical inventories to ensure accuracy of records.
- Identified discrepancies between actual inventory counts and computer records.
- Ensured that orders were placed in accordance with government regulations and policies.
- Manipulated data into databases such as Microsoft Access or Excel spreadsheets.
- Provided training and guidance to new personnel on automated logistical processes.
- Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
- Assisted in loading and unloading shipments from trucks and other vehicles.
- Maintained and updated automated supply systems, including Standard Army Retail Supply System and Global Combat Support System-Army.
- Managed the shipping, receiving process for incoming, outgoing materials.
- Created reports on inventory levels, movement of items, and stock requirements.
- Established and oversaw stock lists, inventory records and supply records.
- Managed logistics operations for supply chain efficiency and inventory control.
- Developed and implemented inventory tracking systems using automated tools.
Cashier
Food Lion
Benson, NC
06.2005 - 08.2006
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Processed customer transactions efficiently using point-of-sale systems.
Education
High School Diploma -
South Johnston High School
Four Oaks, NC06-2006
Skills
- System assessment
- Transportation Management
- Hazardous Materials Handling
- Accounting Maintenance
- Inventory control
- Storage Management
- Outlook
- Inventory and Supply Logistics
- Logistics Oversight
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- POS system operations
- ID verification
- Inventory management
- Clear communication
- Basic math
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Quote
Success is not final, failure is not fatal: it is the courage to continue that count”
Winston Churchill
Timeline
Cashier
EPCO 3-way
01.2026 - 02.2026
Store Associate
7 Eleven Gas Station
07.2025 - 10.2025
Bar manager
Caboose Bar and Lounge
04.2025 - 06.2025
Server/cook
Reedy Mark
03.2025 - 04.2025
Line Specialist
Coty
10.2016 - 12.2016
Call Center Representative
SYKES
12.2015 - 03.2016
Rural Mail Carrier
USPS
07.2012 - 03.2013
Automated Logistical Specialist (92A)
US Army
03.2006 - 12.2010
Cashier
Food Lion
06.2005 - 08.2006
High School Diploma -
South Johnston High School