LaTasha Steed
Cedar Hill,TX
Summary
Dedicated Benefits Manager offering 5 years' experience in HR and looking for a growth-oriented position. Demonstrated success in working with businesses and families set up medical, dental, vision, 401K, life insurance benefits. Skilled in building long-lasting relationships, organizing workflow and applying critical thinking skills to resolving routine and complex issues. Successful at keeping plans in compliance with legal statutes, company frameworks and best practices in the HR industry. Resourceful and hardworking in servicing accounts and improving both vendor and customer relations.
Overview
23
23
years of professional experience
Work History
HR Benefits Manager & Employee Relations
NAUTILUS HYOSUNG AMERICA, INC.
11.2020 - Current
- Improve efficiency by centralizing disability and FMLA administration with third party
- Recognized for completing complex project that involved several different states and laws
- Monitor state, federal and local laws and regulations to ensure compliance
- Analyze and evaluated services, coverage and options available through insurance and investment companies to determine programs best meeting needs of organization
- Process monthly billings from insurance providers; reviewed for accuracy, codes and payment
- Maintain benefit/401k files
- Coordinate the implementation of new benefit programs ensuring they were current and competitive
- Manage the annual enrollment process with benefit administrator, leading the implementation of new benefits and provider
- Assist in the preparation review and execution of associate communications and educate HR and associates on the annual enrollment process and benefit updates
- Work closely with insurance carries and broker’s to resolve errors in claims for a self-insured plan
- Coordinate human resources procedures to initiate benefits such as profit sharing, disability insurance, medical and life insurance
- Maintain/Collect insurance premiums for employees out on Leave or Workers Comp
- Provide benefit orientations, enrollments, and claims processing of insurance
- Process and maintain all status reports and pay changes, both on computer and paper system
- Prepare and maintain employee files, assuring accuracy, compliance and confidentially, i.e.: unemployment claims, verifications, i9 status, and state regulations
- Update and maintain employee files regarding the tracking of raises and assist payroll specialist with benefit deductions or additions in company payroll system
- Maintain and improve relationships amongst employees and employer
- Maintain employee related tasks such as counseling for employees that encounter stressful events
- Increase retention and productivity.
Payroll Accountant/People Support
SOUND PHYSICIANS
03.2017 - 10.2020
- Coordinate with Human Resources and Physician Services as necessary for initial processing of newly hired colleagues
- Maintain colleague compensation files
- Coordinate documentation processing for terminated colleagues
- Review scheduling, shift assignment and revenue reports from operating units supporting payroll compensation
- Coordinate with operating units to assure timely and accurate submission of information
- Perform compensation calculations in time for scheduled pay dates
- Perform timely inputs and review within payroll processing service to submit accurate payrolls
- Maintain and review criteria for bonus determination; document and report bonus determinations
- Maintain and review documentation for colleague advances and other transactions
- Maintained agency tax notices, document uploads and state/SUI tax setup via Smart Compliance
- Maintain and review documentation for levies, garnishments and similar transactions
- Research and resolve various tax questions with payroll service
- Research and resolve colleague's compensation questions to colleague's satisfaction in a service oriented manner
- Advise management about general and specific issues regarding compensation payments, particularly those issues related to perceptions of communication with colleagues
- Perform other related duties and special projects as assigned by manager.
Payroll Accountant/Analyst/Benefits Coordinator
EAGLE HOSPITAL PHYSICIANS
10.2013 - 03.2017
- Gather physician payroll compensation sheets and admin timesheets – review and prepare for entry to ADP
- Enter payroll information in ADP – new employees, changes, pay rates, time worked, benefits, deductions etc
- Review payroll runs for accuracy and mail paychecks/deposit advices
- Respond to questions from Practice Coordinators , physicians and other regarding payroll issues
- Maintain Shift Summary of individual physician time worked and advise Medical Director of any deficiencies
- Reconcile Cash Clearing account monthly for assigned practice locations
- Backup Accounts Payable specifically including Locums invoices
- Backup Cash Receipts function particularly on heavy mail days and in the absence of the Jr Accountant
- Contract Interpretation
- Enter monthly Accounts Receivable aging balances by location for Allowance for Doubtful Accounts calculation
- Update and maintain employee files regarding the tracking of raises and assist Payroll Coordinator with benefit deductions or additions in company payroll system
- Administers various employee benefit programs, such as group insurance, life, medical and dental, accident and disability, insurance, pensions, investments, and savings; and health maintenance organizations
- Coordinates human resources procedures to initiate benefits such as profit sharing, disability insurance, medical and life insurance
- Prepare and maintain employee files, assuring accuracy, compliance and confidentially
- I.e.: unemployment claims, verifications, I9 status and State regulations
- Update Payroll Cash Summary Report
- Update Labor Distribution Report
- Update General Ledger Report.
Administrative Assistant/Receptionist
Tax Masterz
Cedar Hill, TX
01.2013 - 06.2013
- Provided efficient & professional administrative/office support to the CEO of the company
- Planned and scheduled meetings, responded to various inquiries both external and internal, managed communication via email, phone calls, etc
- Organized & accurately maintained filing systems of confidential tax information
- Coordinated activities with other executives to ensure timely completion
- Reviewed, analyzed and reported periodic expenditures.
Payroll Team Lead
COACH AMERICA
Dallas, TX
06.2010 - 09.2012
- Process multi-state payroll for Transportation Company to include set up of new hires, terminations, status changes, tax changes, deductions, direct deposits, timecards, rate changes, retroactive adjustments, special pays, etc
- Audit, review, and reconcile payroll and post-payroll reports to ensure accurate processing of payments
- Analyze discrepancies take corrective action as needed
- Research time card entries vs
- Transportation management/dispatch system
- Assist employees with questions concerning earnings statements, over-payments, and other pay questions
- Effectively handle calls from 450+ employees in 8 states (New York, Minnesota, North Dakota, South Dakota, Wyoming, Illinois, Idaho and Washington) in a high-volume payroll department requiring quick turnarounds, accurate processing, and professional and courteous customer service
- Assist the Payroll Manager in new hire activities such as reviewing resumes and assist or conducting interviews
- Conduct training to ensure team members are cross trained
- Execute various special projects for human resources, benefits, accounting, and payroll.
Outbound Client Servicing Associate (Contract)
LAKESHORE STAFFING (ERNST & YOUNG, LLP)
Dallas, TX
07.2008 - 02.2010
- Successfully handled 10 client accounts to assist in obtaining IRS tax documents
- Conducted over 70 outbound calls and an average of 15 inbound calls per day
- Communicated to clients about missing employee documents needed to process tax credits.
Billing Service Representative (Team Lead)
AT&T (Formerly SBC COMMUNICATIONS INC.)
Dallas, TX
11.2000 - 10.2007
- Kept abreast of all billing systems (CABS and CRIS) to work claims and stayed knowledgeable of customer contracts, UNE P, UNE L, LWC, DSL, and interconnection
- Followed directives through to completion in an environment with aggressive deadlines
- Attended and conducted customer conference calls
- Assisted service representatives with questions arising from daily business
- Worked re-disputed billing claims to ensure they were complete and accurate
- Monitored daily workloads and redistributed work as appropriate
- Coordinated with internal teams, external teams, and management to resolve customer and billing issues
- Identified opportunities for improvement and solutions to ensure billing errors were fixed going forward
- Participated in special projects as requested by management.
Lead Payroll Specialist
NAUTILUS HYOSUNG AMERICA, INC.
- Process multi-state payroll
- Perform other related duties and special projects as assigned by manager
- Process (W2Cs)
- Process Quarterly Adjustments
- Coordinates human resources procedures to initiate benefits such as profit sharing, disability insurance, medical and life insurance
- Prepare and maintain employee files, assuring accuracy, compliance and confidentially
- I.e.: unemployment claims, verifications, I9 status and State regulations
- Contract Interpretation
- Coordinate with Human Resources and Physician Services as necessary for initial processing of newly hired colleagues
- Maintain colleague compensation files
- Coordinate documentation processing for terminated colleagues
- Review scheduling, shift assignment and revenue reports from operating units supporting payroll compensation
- Coordinate with operating units to assure timely and accurate submission of information
- Perform compensation calculations in time for scheduled pay dates
- Check timesheets for accuracy
- Entering data into databases and spreadsheets
- Handle direct deposit requests and data
- Process paper checks for distribution
- Acquire all necessary signatures to distribute payroll
- Process wage garnishments
- Make adjustments in pay for raises, bonuses and commission.
Education
Bachelor of Science - Accounting
Strayer University
Cedar Hill, TXSkills
- Medical Insurance Understanding
- Vendor Relationship Management
- HR Program Development
- Contract Review
- Account Reconciliation
- Data Collection
- Document Preparation
- Employee Communication
- HIPAA Compliance
- Program Leadership
- Regulatory Compliance
- Employee Counseling
- Benefits Administration
- Workers Compensation
- HR Information Systems
- Account Servicing Abilities
- Tax Reporting
- Auditing Procedures
- Account Analysis
- Performance Management
- Vendor Relations
- Manager Coaching and Training
Timeline
HR Benefits Manager & Employee Relations
NAUTILUS HYOSUNG AMERICA, INC.
11.2020 - Current
Payroll Accountant/People Support
SOUND PHYSICIANS
03.2017 - 10.2020
Payroll Accountant/Analyst/Benefits Coordinator
EAGLE HOSPITAL PHYSICIANS
10.2013 - 03.2017
Administrative Assistant/Receptionist
Tax Masterz
01.2013 - 06.2013
Payroll Team Lead
COACH AMERICA
06.2010 - 09.2012
Outbound Client Servicing Associate (Contract)
LAKESHORE STAFFING (ERNST & YOUNG, LLP)
07.2008 - 02.2010
Billing Service Representative (Team Lead)
AT&T (Formerly SBC COMMUNICATIONS INC.)
11.2000 - 10.2007
Lead Payroll Specialist
NAUTILUS HYOSUNG AMERICA, INC.
Bachelor of Science - Accounting
Strayer University