Latasha Thomas
Mckinney
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
Work History
Medical Assistant
MD Kids Pediatrics
03.2019 - Current
- Conducts and documents patients interviews to obtain demographics and financial data for registration, insurance verification, precertification and billing
- Identifies process improvement opportunities that promote team concepts with co-workers while improving the patient experience
- Verifies patient eligibility for insurance coverage and appropriate benefits levels for anticipated services
- Calculates and collects patient liability
- Responds to, and resolve routine inquiries, complaints, and concerns through inbound phone calls, emails and electronic requests
- Accurately schedules prepare and communicate appointment details and necessary financial information to facilitate timely arrival, appointment preparedness, preparation testing, and optimal reimbursement, in accordance with the system and operating guidelines
- Updated and Verified patients medical history, pharmacy information, and prescriptions orders in accordance with HIPAA regulations.
Manager
Dollar Tree
08.2018 - 01.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Handle cash, credit, check transactions with customers.
- Redeem stamps and coupons.
- Count money cash drawers at the beginning and end shifts to ensure that amounts are correct and that there is adequate change.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Complete inventory audits to identify losses and project demand.
- Maintain inventory accuracy by counting stock and hand and reconciling discrepancies.
- Cash and bank drops.
Press Operator
MTD Hamilton And Ryker
04.2007 - 04.2019
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Performed regular maintenance on press machinery to optimize performance.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Promptly removed completed loads from press.
- Followed safety protocols to reduce operating risks on press machinery.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Increased production output by implementing effective time management techniques and prioritizing tasks accordingly.
- Reviewed completed orders for quality and accuracy.
- Maintained accurate records of completed jobs, including relevant data such as run times, material usage, and any issues encountered during production runs.
Education
Medical Assistant -
PCI Health
Richardson, TX12.2018
High School Diploma -
Aberdeen High School
Aberdeen, MS05.2005
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- CPR Certified
- Immunization Administration
- Specimens collection and processing
- Medical Procedures
- Professionalism and Ethics
- Maintaining confidentiality
- Insurance Verification
- Appointment Setting
- Sterilization techniques
- First Aid
- Anatomy and Physiology Knowledge
- Equipment Sterilization
- Medical office administration
- Medical supply inventory
- Trustworthy companion
- Simple dressings
- Payment Collection
- Knowledge of EKG rhythm interpretation
- Emergency Response Preparedness
- Medical Billing
- Customer Relationship Management (CRM)
- Attention to Detail
- Computer Skills
- Insurance billing procedures
- Payment collection and processing
- EMR Software
- ICD-10 Coding
- Phone and Email Etiquette
- Appointment Scheduling
- Follow-up skills
- Patient Referrals
- Patient Registration
- Medical Terminology
- Patient Charting
- Specimen Collection
- Payment Processing
- Excellent telephone demeanor
- Medical Office Software
Timeline
Medical Assistant
MD Kids Pediatrics
03.2019 - Current
Manager
Dollar Tree
08.2018 - 01.2020
Press Operator
MTD Hamilton And Ryker
04.2007 - 04.2019
Medical Assistant -
PCI Health
High School Diploma -
Aberdeen High School