Summary
Work History
Education
Skills
Timeline
Intern

LaTasha Thomas

Indianapolis,IN

Summary

Accomplished retail management professional with a proven track record at The Fresh Market, enhancing store performance and customer satisfaction through strategic leadership and problem-solving. Excelled in team building, fostering a positive work culture, and driving sales growth. Skilled in customer engagement and efficient operations management, significantly reducing inventory shrinkage.

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Assistant Store Manager

The Fresh Market
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Center Store Manager

The Fresh Market
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Established strong relationships with vendors to negotiate better pricing, secure exclusive deals, and ensure timely deliveries of stock.
  • Reduced inventory shrinkage through diligent monitoring, proper storage, and rotation of perishable items.
  • Streamlined order processes for increased efficiency in product replenishment and delivery.
  • Contributed to a positive store culture by actively participating in staff meetings, sharing ideas and best practices, and providing support for colleagues as needed.
  • Optimized scheduling of team members for maximum productivity during peak hours without sacrificing quality customer service experience.
  • Mentored new employees on company policies, procedures, and best practices to ensure a well-trained workforce.
  • Assisted in setting up attractive displays that showcased featured products while adhering to company guidelines regarding visual presentation.

Produce Manager

The Fresh Market
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
  • Coached and mentored new team members.

Deli Manager

The Fresh Market
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Worked closely with other department managers to improve cross-functional collaboration within the store.
  • Controlled inventory costs by carefully managing portion control and reducing waste.

Produce Manager

The Fresh Market
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Education

Associate Of Applied Science - Medical Assistant

MedTech College
Fort Wayne, IN
2011

Skills

  • Problem-solving
  • Customer experience
  • Customer service and engagement
  • Team building and leadership

Timeline

Assistant Store Manager

The Fresh Market

Center Store Manager

The Fresh Market

Produce Manager

The Fresh Market

Deli Manager

The Fresh Market

Produce Manager

The Fresh Market

Associate Of Applied Science - Medical Assistant

MedTech College
LaTasha Thomas