Latasha Trice
Pearland,TX
Summary
I am a recent graduate student from Walden University, seeking a challenging and rewarding counseling position. Previously, before relocating to Texas, I worked as a non-license compassionate Mental Health Therapist with a proven ability to work collaboratively or independently to provide quality services to at-risk population. I also have experiences working within the school system, as I completed my school counseling internship hours under the supervision of Mrs. Janice Burnette. During this time, I also provided group counseling for afterschool middle school students. Providing services to youth has been an awarding experience. Expertise includes developing individualized care plans and collaborating with multidisciplinary teams to ensure optimal client outcomes. Demonstrated effective crisis intervention and patient advocacy skills. Mental health professional with strong track record in delivering high-quality patient care in mental health settings. Proven ability to devise and implement effective treatment plans while ensuring patient safety and well-being. Committed to team collaboration and adapting to dynamic healthcare environments. Key skills include crisis management and patient advocacy.
Overview
19
19
years of professional experience
Work History
Mental Health Adult QMHP-CS
Gulf Coast Center
03.2024 - Current
- Provide the highest level of Customer Service for both internal and external customers
- Collaborate with internal and external partners to access additional resources and support.
- Consistent adherence to Center safety guidelines and expectations
- Treat all individuals with the utmost courtesy, decency and respect
- Serve as a member of the treatment team coordinating and providing services as needed
- Maintains compliance with all documentation for consumers as assigned and as required by the GCC policies and procedures within caseload
- Complete crisis screening to determine level of risk
- Provides crisis services to consumers and walk-ins to the clinic as needed
- Maintains compliance with all documentation for consumers as assigned and as required by the GCC policies and procedures within caseload
- Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan
- Delivered compassionate care to diverse populations including children, adolescents, adults, seniors, veterans, LGBTQ+ individuals experiencing a range of mental health issues.
- Enhanced quality of care for patients through continuous assessment, monitoring, and adjustment of treatment plans.
- Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
- Conducted crisis interventions and de-escalation techniques to ensure patient safety during high-risk situations.
- Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
- Advocated for patient rights and maintained a safe, therapeutic environment conducive to healing and recovery.
- Assessed patients' physical and mental status by analyzing complaints and symptoms.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Evaluated patient histories, complaints, and current symptoms.
- Determined patient risk by utilizing subjective and objective data obtained through patient interaction.
- Implemented evidence-based interventions that improved overall client well-being while adhering to ethical guidelines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
THERAPIST
The Gateway Center Inc.
01.2023 - 10.2023
- Maintain confidentiality of records relating to client’s treatment
- Provide individual or group counseling to 15-20 clients weekly, update clinical records with treatment plans, progress notes and termination notes
- Encourage clients to develop insight into themselves or their relationships
- Collect information about clients through interviews, observation and/or assessments
- Assess patients for risk of suicide attempts/ideations
- Counsel clients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
- Provide Art, play therapy, Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), and Dialectical Behavioral Therapy to youth who have experienced sexual abuse, and/ or neglect
- Community Outreach by providing training through presentations at schools, community centers, Family connections Collaboratives, Department of Public Health, law enforcement, EMS and other public forums on sexual assault prevention and protection, crime victims’ rights and victim services
- Attend monthly treatment team meetings, monthly staff meetings and MDT (Multi-Disciplinary Team Review) monthly meeting
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Maintained and updated patient records, changes in service plans and treatment reports.
CREATE PROGRAM ASSISTANT
Crisp Community Council
09.2022 - 10.2023
- Conduct and maintain daily attendance records
- Ensure safety and supervision to a group of 10-15 students twice a week
- Ensure that activities are planned and followed
- Provide afterschool group therapy to middle school and high school students
- Teach effective ways to deal with emotions, through grounding exercises, art activities, learn to be respectful of others, and share personal experiences within the group
- Conduct end of surveys from each student at the end of the school year
- Teach coping skills, anger management skills, and leadership skills
- Assisted with planning and coordinating day-to-day and special program activities.
- Managed both digital and physical filing systems and retrieved documents as required.
SUPERVISOR
DCSS Child Support Services
08.2017 - 05.2022
- As a supervisor I am responsible for the day-to-day performance of a group of seven employees, some of my duties include, but are not limited to:
- Directly supervise seven Division of Child Support Services Agents in the Southwestern Judicial Circuit
- Monitors case management within the circuit to assure federal program standards are adhered to and data reliability is maintained
- Gather monthly stats from each agent to compile data for monthly reports for office manage to review
- Performs Standard Case Reviews quarterly
- Manage office in the absence of Office Manager
- Communicates mission, strategies, goals, and objectives to staff effectively, timely and in a positive manner
- Attends and effectively participates in DCSS Local/Region Meetings to establish appropriate strategies, goals, and objectives in relation to DHS and DCSS missions
- Participates in projects/initiatives directed at improving performance local, region and statewide
- Conducts individual conferences with employees
- When warranted, follow progressive disciplinary guidelines for addressing behavioral and performance deficiencies
- Approve work schedules and monitor staff leave usage for abuse, counseling staff on appropriate leave usage when necessary
- Schedule and conduct staff meetings
- Consistently delivers required business results; sets and achieves achievable, yet aggressive, goals; consistently complies with quality standards and meets deadlines; maintains focus on Agency and State goals
- Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed
- Assures MRFs and PMPs are completed by specified deadlines and conducts conferences with employees
- Provide human resource management direction to assigned staff
- Perform other professional responsibilities as assigned by manger, director, or leadership team
ENFORCEMENT AGENT 2 & 3
DCSS Child Support Services
12.2011 - 08.2017
- As an enforcement agent, I was responsible proper case management of a case load of 1100 plus cases, my responsibilities include, but are not limited to:
- Worked prompts, escalations, mail, and portal emails within 5 business days
- Responded to financial emails within 2 business days
- Handled walk-in customers and addressed case issues/concerns
- Made outbound calls to employers, agents, supervisors, managers as needed to resolve problems
- Worked monthly Proactive Emancipation Report
- Performed DNA testing on CP and children
- Performed A&I calculations/audits
- Completed data reliability on cases
- Met with customers who have DL concerns; discusses statewide standards for stopping or reinstating licenses
- Submitted monthly report to supervisor
- Ensured compliance with legal standards by staying current on relevant laws and regulations.
- Collaborated effectively with fellow enforcement agents, fostering a cohesive team environment.
PATIENT ACCESS REPRESENTATIVE
Crisp Regional Hospital
03.2006 - 08.2017
- As a patient access representative, I was responsible for ensuring that all information was correct on each patient’s chart, other responsibilities include, but not limited to:
- Conducts patient registration process, registration interviews and enters registration data into the system
- Obtain the guarantor’s signatures on all documents
- Receive payments and issues receipts for all payments by cash, check or bank card
- Distributes registration records to Business Office, Physicians, and appropriate ancillary departments
- Communicates registration issues with adults and geriatrics while being sensitive to communication barriers, including hearing and vision limitations, literacy levels and emotional state
- Obtains and inputs complete and accurate patient demographic information, including verification of existing personal and business information
- Ensures that all ICD9 codes are correct, notifies the appropriate insurance company of admission at the point of registration and obtain pre-authorization approval
- Ensures that each patient is assigned a unique Medical Record Account (E#) number
- Checked for preauthorization for medical tests to be administered to patients
- Assisted with financial counseling with patients who are indigent patients or self-pay
- Ensure that all required documents are scanned and forwarded to medical records
- Assisted other departments as needed with patient care or coding questions
- Registered emergency room patients as quickly as possible
- Complies with all CRHS privacy policies and procedures including those implementing the HIPAA Privacy rule
- Obtain patient’s room assignment and insurance verification, calculate charges, collects payments for services and explain hospital policies regarding payments for charges
- Performs clerical and administrative duties as assigned
- Participate in education as required through mandatory department in-service and continuing education
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Education
Master of Science - Clinical Mental Health Counseling and School Counseling
Walden University
07-2023
Master of Science - Forensic Psychology
Walden University
01.2016
Bachelor of Science - Criminal Justice
Troy University
01.2011
Skills
- De-Escalation Techniques
- Psychoeducation Delivery
- Therapeutic Relationship
- Clinical Documentation
Practicum and Internship
- School Counselor, Crisp County Middle School, 11/22-05/23, Perform supervised individual and group counseling., Crisis intervention and consultation/outreach., Provide psychological assessments, intake, and appropriate referrals., Assist students with processing their emotions, thoughts, and concerns., Administrative duties, case documentation and attend team meetings.
- Therapist, The Gateway Center, Inc., 01/22-11/22, Serving the Cordele Judicial Circuit (Crisp, Dooly, Ben Hill and Wilcox Counties)., Provide assessments, individual and family therapy., Crisis Intervention services to children that are victims of abuse and/or neglect., Attend bi-weekly treatment team meeting, observe forensic interviews., Assist with afterschool group counseling under the supervision of Mrs. Sherry Evans.
Timeline
Mental Health Adult QMHP-CS
Gulf Coast Center
03.2024 - Current
THERAPIST
The Gateway Center Inc.
01.2023 - 10.2023
CREATE PROGRAM ASSISTANT
Crisp Community Council
09.2022 - 10.2023
SUPERVISOR
DCSS Child Support Services
08.2017 - 05.2022
ENFORCEMENT AGENT 2 & 3
DCSS Child Support Services
12.2011 - 08.2017
PATIENT ACCESS REPRESENTATIVE
Crisp Regional Hospital
03.2006 - 08.2017
Bachelor of Science - Criminal Justice
Troy University
Master of Science - Clinical Mental Health Counseling and School Counseling
Walden University
Master of Science - Forensic Psychology
Walden University
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