Collaborative Employer Counselor with solid experience supporting individuals with diverse backgrounds and abilities to navigate job market and pursue employment opportunities. Skilled at creating customized job search plans and identifying job opportunities. Reliable and dedicated to fostering successful connections between clients and potential employers.
Overview
11
11
years of professional experience
Work History
Employer Counselor
Maryland New Directions
09.2023 - Current
Developed and maintained relationships with community resources to support job coaching.
Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Conducted mock interviews to help clients prepare for interviews with potential employers.
Provided coaching and mentoring to employees.
Assisted clients in building successful job search strategies.
Used statistical methods to analyze data and generate useful business reports.
Unit Supervisor
Mayor's Office of Employment and Development
07.2022 - 09.2023
Coordinate and manage the registration process with YouthWorks Online System
Manage Youth Works Pre-Summer Assessment staff, Clerical staff, and Summer Unit staff consisting of Unit Support, Job Coaches and Unit Clerks
I-9 is correctly completed and work permits transmitted to Labor, Licensing and Regulations
Approve worksite application, work plan and virtual platform information
Supervise electronic preparation of youth worker timesheets and attendance sheets
Management of payroll process to ensure accurate recording of time worked to meet payroll expectations
Supervise the electronic generation and collection of time sheets, pay cards and charm cards, along with tracking tools to ensure proper distribution and collection of required forms.
Job Coach Specialist
Mayor's Office of Employment and Development
02.2022 - 07.2022
Responsible for building relationships with various employer through out Baltimore City with a goal to provide youth a safe and enriched place to work for the summer
Provides group and individual sessions to support YouthWorks Private Sector participantsʼ job preparedness and post placement (e.g., awareness of work ethics; addressing family dynamics that create barriers to successful employment; developing a professional presentation
Perform as liaison between the summer YouthWorks office and employer worksites
Verifies youth information and conduct matching analysis to applicable positions recruited by YWPS staff
Schedules youth interviews with employers and provides interview refresher to youth to ensure youth preparedness
Provides individual sessions to support job retention
Ensures comprehensive assessment, career counseling and case file management.
Shift Supervisor
Hannah Moore Family Shelter
03.2021 - 11.2021
Coordinate monthly staff schedule for the shelter
Participate in rotating on-call schedule and provide emergency coverage of uncovered shifts when required
Oversee scheduling of educational groups and activities provided by external community based organizations
Collaborates with the Case Manager in the management of mental health crisis and other client crisis situations with recommendations for immediate and follow-up action and keeps Case Manager informed of behavior concerns or issues observed during the shift
Schedules and tracks attendance at all mandatory orientation and training sessions for shift monitors and program assistants under their supervision.
Job Coach Specialist
Emerge Inc
12.2014 - 03.2021
Responsible for ensuring that all persons with disabilities go to their medical and allied health profession appointments by assisting the individual (directly taking the person to their appointment or directly arranging for transportation and accompaniment) in ways that do not cause additional budget costs
Implement any systematic change in plans, including environmental adaptation, behavior modification, and any other techniques indicated
Participate in any therapeutic treatments as prescribed by psychiatrists, physicians, or other professionals
Provide advice and assistance to any individuals who maintain their own homes
In homes where staff responsibility is to maintain a pleasant living environment, the staff shall be expected to keep the area neat and clean with a high expectation of attractiveness
Ensure that all records including but not limited to fire drills, menus, weight charts, menstrual charts, and seizure records are kept as prescribed
Obtain and maintain medication administration certification and shall perform all delegated nursing or physician functions as prescribed.
Manager on Duty/ Front Desk Clerk
Merritt Athletic Club
05.2012 - 03.2013
Supervised and trained Front Desk Clerks
Assisted customer with billing, customer complaints, and supplies
Managed membership issues and more.
Education
Associates Degree - Allied Human Services in Social Work
Baltimore City Community College
Baltimore, Md
Bachelors Degree - Social Work
Morgan State University
Baltimore, Md
Skills
Microsoft office
Troubleshooting
Case Management
Supervisory
Clerical
Verbal communication
Customer Service
Public Speaking Abilities
Job Search Coaching
Interview Training
Employment Barrier Identification
Timeline
Employer Counselor
Maryland New Directions
09.2023 - Current
Unit Supervisor
Mayor's Office of Employment and Development
07.2022 - 09.2023
Job Coach Specialist
Mayor's Office of Employment and Development
02.2022 - 07.2022
Shift Supervisor
Hannah Moore Family Shelter
03.2021 - 11.2021
Job Coach Specialist
Emerge Inc
12.2014 - 03.2021
Manager on Duty/ Front Desk Clerk
Merritt Athletic Club
05.2012 - 03.2013
Associates Degree - Allied Human Services in Social Work