Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Texas Hair Restoration & Wellness Center
06.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Called patients to confirm scheduled appointments day in advance.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Organized paperwork such as charts and reports for office and patient needs.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Collaborated with healthcare professionals to maintain high-quality care across departments.
Generated reports and logged patient information for reliable records.
Medical Assistant
Catholic Charities, PACE Clinic
01.2011 - 01.2019
Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Registered new patients into practice management software program accurately entering demographic information.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding.
Medical Assistant
NOHC Central City Health Clinic
01.2009 - 01.2010
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Registered new patients into practice management software program accurately entering demographic information.
Medical Assistant
Galvez Doctor's Clinic
01.2008 - 01.2009
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Cleaned and maintained medical equipment following procedures and standards.
Educated patients about medications, procedures and physician's instructions.
Responded to patient callbacks and phone-in prescription refill requests.
Education
Diploma - Medical Assisting
Eastern College of Health Vocations
08.2008
High School Diploma -
Joseph S. Clark
05.2002
Skills
Patient Scheduling
Procedure Assistance
Inventory Management
Patient-Focused Care
Payment Collection
Medical Terminology
Clinical Applications
HIPAA Compliance
Data Entry
Patient Flow Management
Medical Transcription
Referral Verification
Medical Charting
Insurance Verification
Medical Records Management
Document Management
File Maintenance
Patient care and confidentiality
Inventory Stocking
Proficiency in medical management systems
Timeline
Medical Assistant
Texas Hair Restoration & Wellness Center
06.2022 - Current
Medical Assistant
Catholic Charities, PACE Clinic
01.2011 - 01.2019
Medical Assistant
NOHC Central City Health Clinic
01.2009 - 01.2010
Medical Assistant
Galvez Doctor's Clinic
01.2008 - 01.2009
Diploma - Medical Assisting
Eastern College of Health Vocations
High School Diploma -
Joseph S. Clark
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