Latashia Zadina
Las Vegas,NV
Summary
Dedicated and empathetic Commission Certified RN Case Manager with 15+ years of experience with inpatient and outpatient care coordination. Well-versed in managing medical needs, developing treatment plans, and providing medication management for diverse patient populations. Expert at conducting holistic assessments, creating individualized care strategies, and navigating patients through the healthcare continuum. Adept at delivering patient-centered care, managing complex cases, and coordinating interdisciplinary treatment plans.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior RN Case Manager
Southwest Medical Associates
09.2016 - Current
- Design and implement customized care plans by thoroughly evaluating each client’s physical and behavioral health needs, resulting in an increase in patient satisfaction ratings
- Facilitate cross-functional collaboration among patients, families, and multidisciplinary healthcare teams to coordinate holistic treatment plans, improving patient adherence and reducing readmissions
- Deliver compassionate counseling and timely interventions by actively listening to patient concerns, decreasing crisis escalations through early detection and response
- Maintain meticulous documentation of patient interactions, referrals, and home visits, streamlining care transitions and enhancing audit-readiness across all case files
- Conduct ongoing evaluations and modify treatment plans as needed based on clinical progress, contributing to significantly improved long-term health outcomes for high-risk patients
- Initiate and manage prior authorization requests with precision, guaranteeing timely access to critical treatments and enhancing overall care efficiency
- Launch a refined referral workflow for case management services, reducing wait times by, and matching clients with appropriate care teams promptly
- Perform wellness follow-ups post-discharge, confirming service satisfaction and early issue resolution, leading to a boost in patient retention
- Collaborate with physicians, nurse practitioners, social workers as well as non-medical professionals to meet the complex needs of our patients.
- Coordinate patient care, communicating with other clinicians or agencies regarding the nature of the patient's condition and the needs of the patient and family
- Provide education on disease processes using clear, concise language and empathetic support
- Guide through transitions of care, including initiating transfers to SNF/Rehab from the community and appropriate resources/referrals (i.e. home health, Social Work, palliative care, hospice, etc.)
- Close follow-up on hospital/SNF discharges with meticulous documentation and detail
- Act as a liaison for many aspects of care including prior authorization, durable medical equipment facilitation, medication management, and appointment assistance with prompt efficiency
Psychiatric Nurse II
Southern Nevada Adult Mental Health
02.2014 - 09.2016
- Delivered outpatient case management and medication oversight to a caseload of 25+ adults with chronic mental illness, elevating medication compliance and lessening emergency interventions
- Aided with access to essential resources, including financial assistance, housing, and transportation, by coordinating with social service agencies, boosting the stability of patients
- Monitored and managed psychiatric medication protocols through consistent follow-ups, resulting in a decrease in symptom-related hospitalizations
Psychiatric Nurse II
High Desert State Prison
03.2012 - 02.2014
- Administered specialized psychiatric care to incarcerated individuals experiencing acute mental health crises, ensuring humane, evidence-based interventions within a secure facility
- Developed and executed individualized treatment plans tailored to each inmate’s clinical profile, contributing to improved symptom management and behavioral outcomes
- Conducted therapeutic group sessions and continuous assessments, fostering trust and compliance in a challenging correctional environment
Registered Nurse- Gero-psych
North Vista Hospital
07.2011 - 03.2012
- Delivered direct care for 6–7 geriatric patients per shift by performing detailed assessments and personalized care planning, effectively meeting complex medical and psychological needs
- Executed medication administration, discharge planning, and patient education with high precision, resulting in positive feedback from patients and families
- Ensured patient safety through rigorous monitoring and proactive intervention, helping maintain an incident-free environment
Education
Bachelors Of Science - Nursing
University of Phoenix
Tempe, AZAssociate Degree in Nursing (ADN) - Nursing
College of Southern Nevada
Las Vegas, NV05.2007
Certification in Medical Assistant -
Skadron Vocational College
San Bernardino, CA05.1997
Skills
- Case Management (telephonic and in clinic)
- Patient Assessment
- Clinical Evaluation
- Medication Management
- Mental Health
- Crisis Intervention
- Patient & Family Education
- Quality Improvement
- Time Management
- Interpersonal Communication
- Familiarity with Medicare Advantage Plans/Products
- Microsoft Office Suite
- EMR (Electronic Medical Records)
- Care Coordination
- Independent
- Virtual Team Collaboration
- Problem-Solving Skills
- CMS Knowledge
- Clinical Audits
- Utilization review
- Prior authorization
Certification
- Registered Nurse License | State of Nevada
- Registered Nurse License | State of Arizona
- Registered Nurse License | State of California
- Certified Case Manager (CCM) | Commission for Case Manager Certification | 2028-05-31
- Basic Arrhythmia | Sunrise Hospital & Medical Center
- Basic Life Support for Healthcare Providers (CPR & AED) | American Heart Association | 2025-06-30
- Assaultive Behavior Intervention Course MHDD 125 | College of Southern Nevada
Timeline
Senior RN Case Manager
Southwest Medical Associates
09.2016 - Current
Psychiatric Nurse II
Southern Nevada Adult Mental Health
02.2014 - 09.2016
Psychiatric Nurse II
High Desert State Prison
03.2012 - 02.2014
Registered Nurse- Gero-psych
North Vista Hospital
07.2011 - 03.2012
Bachelors Of Science - Nursing
University of Phoenix
Associate Degree in Nursing (ADN) - Nursing
College of Southern Nevada
Certification in Medical Assistant -
Skadron Vocational College
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