LaTasia Beasley
Chattanooga,Tennessee
Summary
To achieve a challenging position where, I can fully use my skills for the success of the organization. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.
Overview
20
20
years of professional experience
Work History
Electrical Team Lead
Volkswagen of Chattanooga
08.2011 - Current
- Daily operational requirements overall work goals and activities ensuring that established goals and objectives are met.
- Promote a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Led team of electricians in successful completion of installation projects on time and within budget.
- Review and check diagnostics on vehicles, also make necessary corrections as needed
- Maintain detailed records of work activities and notable events.
- Create detailed reports for management.
- Order necessary materials and parts required for installation projects while ensuring they meet company quality standards.
- Scrap & reorder parts in SAP.
CSR Accounts Receivable
Receivea/Accounts Receivable
01.2009 - 01.2011
- Managed accounts receivable and payables processes, including CSR Accounts Receivable invoicing, payments, and collections
- Processed insurance claims on Veterans
- Contacted insurance providers to get medical claims paid
- Contacted insurance providers to receive payment information on paid claims
- Contacted insurance providers to see if payment has been posted on claims
- Received and recorded cash, checks and transfers
Accounts Payable and Receivable Executive
CPD/Accounts Receivable
01.2007 - 01.2009
- Managed accounts receivable and payables processes, including Account Executive - Payables and-invoicing, payments, and collections
- Developed strong relationships with customers to ensure timely payment of outstanding balances
- Negotiate payment plans and offer settlements on accounts 60/90 days past due
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers
- Reduced outstanding invoices by diligently following up on overdue payments
- Received and recorded cash, checks and transfers
- Applied/Post payments to account
- Reduced outstanding invoices by diligently following up on overdue payments
CSR Claims Processor
Convergys CSR/United Health Care
01.2005 - 01.2007
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Created profiles for new customers
- Put in request to get customers prescriptions filled/refilled
- Contacted customer's doctors to get new prescriptions on expired prescriptions
- Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures
- Analyzed and evaluated claim forms, medical reports, bills, and other documents to ensure accuracy of data
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients
- Reviewed outstanding requests and redirected workloads to complete projects on time.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Education
Degree in Business Administration -
Chattanooga State Community College
Chattanooga, Tennessee01.2011
Skills
Excellent communication and interpersonal skills; Customer Focus demeanor #1 Team player and great motivator Hands on and quick learner Service driven attitude; excellent skills in time management Prepares, administers, and maintains adherence to budget Work well under pressure and in fast past environments Exceptional verbal and written communication skills Well versed in problem solving Highly proficient, deeply ambitious professional offering more than 15 years of successful Customer Service Skilled in improving customer retention levels within diverse industries and communities Demonstrated ability to cultivate strong customer relationships through quality service Exceptional leadership abilities working with individuals and various teams Ability to successfully present information in one-on-one and group situations to customers, clients and other employees of the organization Proficient in Microsoft Word, Excel, PowerPoint, Internet navigation Accounting experience as Front in Manager; which includes Accounts Payable and Accounts Receivable
Timeline
Electrical Team Lead
Volkswagen of Chattanooga
08.2011 - Current
CSR Accounts Receivable
Receivea/Accounts Receivable
01.2009 - 01.2011
Accounts Payable and Receivable Executive
CPD/Accounts Receivable
01.2007 - 01.2009
CSR Claims Processor
Convergys CSR/United Health Care
01.2005 - 01.2007
Degree in Business Administration -
Chattanooga State Community College
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