Lataya Jennings
Summary
Highly-skilled phlebotomist with 15 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
19
19
years of professional experience
Work History
Phlebotomist
Penn Medicine Princeton Health
09.2017 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Improved patient satisfaction by providing efficient and compassionate phlebotomy services.
- Enhanced laboratory workflow by maintaining punctual appointment schedules and accurate recordkeeping.
- Collaborated with healthcare providers to ensure timely delivery of accurate test results for informed decision making.
- Mentored new hires, sharing phlebotomy best practices and fostering a supportive team atmosphere.
Phlebotomist
SMA Medical Laboratory
05.2012 - 08.2017
- Improved patient satisfaction by providing friendly and efficient blood collection services.
- Increased overall efficiency by accurately labeling, processing, and storing blood specimens for timely analysis.
- Collaborated with laboratory staff to ensure proper handling, storage, and shipment of specimens for accurate test results.
- Assisted in training new phlebotomists on proper techniques, resulting in increased team competency levels.
- Provided exceptional patient care by addressing concerns and answering questions about the blood draw process.
- Strengthened relationships with healthcare providers through clear communication and professional collaboration on patient care.
- Supported quality assurance initiatives through regular equipment maintenance checks and inventory management tasks.
- Centrifuged blood samples as outlined in clinical protocols.
- Developed and implemented strategies to improve phlebotomy processes.
Medical Assistant
Dr. James Woo
04.2005 - 05.2011
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Medical Assistant
Berdan Institute
Totowa, NJ09.2004
Skills
- Venipuncture
- Patient Confidentiality
- Data Entry
- Infection Control
- Quality Control Guidelines
- HIPAA Compliance
- Team collaboration
- Order of draw
- Empathy and compassion
- Pediatric phlebotomy
- Team Leader
- CPR/AED
- Geriatric phlebotomy
- EKG
- Home Draws
Timeline
Phlebotomist
Penn Medicine Princeton Health
09.2017 - Current
Phlebotomist
SMA Medical Laboratory
05.2012 - 08.2017
Medical Assistant
Dr. James Woo
04.2005 - 05.2011
Medical Assistant
Berdan Institute