Lateah Knowles
Yonkers,NY
Summary
Accomplished Nurse Clinical Manager at Westmed Medical Group, leveraging clinical leadership and effective communication to enhance patient outcomes and staff retention. Spearheaded initiatives reducing nurse burnout, improved regulatory compliance, and fostered interdisciplinary collaboration, significantly boosting patient satisfaction and operational efficiency. Managed a diverse team of 35, embodying mentoring prowess and managerial expertise. Professional written and verbal communication skills. Accurate vital assessment and documentation.
Overview
8
8
years of professional experience
Work History
Nurse Clinical Manager
Westmed Medical Group
2020.11 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Developed strong relationships with patients and families through clear communication, empathy, and advocacy efforts.
- Championed patient-centered care principles throughout the facility, leading to increased satisfaction scores among patients and families.
- Cultivated collaboration within the healthcare team by fostering open communication channels and encouraging shared decision-making regarding patient care plans.
- Boosted employee retention rates through creating supportive work environments that encourage teamwork and professional growth.
- Partnered with executive leadership to align clinical goals with organizational objectives for enhanced patient outcomes.
- Ensured regulatory compliance by staying up-to-date on industry standards, conducting audits, and addressing deficiencies promptly.
- Led initiatives to reduce nurse burnout by providing resilience training for staff members and promoting a culture of self-care and wellness.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Managed 35 employees amongst 5 departments with various personalities and from different cultures for large a practice.
- Developed and adjusted work schedules for 35 staff.
- Selected, promoted and terminated staff members.
- Reviewed and submitted payroll bi weekly for 15 employees
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Licensed Practical Nurse
Westmed Medical Group
2016.11 - 2020.12
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with scheduling appointments
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
- Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Education
Licensed Practical Nurse - Nursing
Lincoln Technical Institute
Paramus06.2016
Skills
- Clinical Leadership
- Medical Documentation
- Nursing Staff Supervision
- Mentoring and Coaching
- Performance Improvement
- Direct Patient Care
- Effective Communication
- Managerial experience
Timeline
Nurse Clinical Manager
Westmed Medical Group
2020.11 - Current
Licensed Practical Nurse
Westmed Medical Group
2016.11 - 2020.12
Licensed Practical Nurse - Nursing
Lincoln Technical Institute
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