Latecia Watkins
Boynton Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Truck Driver
UPS
West Palm Beach, FL
01.2018 - 06.2022
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
- Assisting with loading and unloading packages from trucks as needed.
- Loading packages into the truck and ensuring they are secure for transport.
Supervisor
USPS
Boca Raton, FL
01.2014 - 12.2017
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Postal Worker
USPS
Fort Lauderdale, FL
01.2007 - 07.2014
- Sorted and distributed incoming mail to designated areas.
- Maintained updated records of outgoing, incoming, and returned mail.
- Loaded mail onto trucks for delivery or pickup by postal carriers.
- Examined mail for correct postage and postmarking.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
Education
High School Diploma -
Santaluces Community High School
Lantana, FL06-2006
Some College (No Degree) - Home Economics
University of South Carolina Upstate
Spartanburg, SCSkills
- Vehicle loading
- Postal regulations
- Supply Management
- Route Management
- Parcel delivery
- Mail distribution
- Package handling
Timeline
Truck Driver
UPS
01.2018 - 06.2022
Supervisor
USPS
01.2014 - 12.2017
Postal Worker
USPS
01.2007 - 07.2014
High School Diploma -
Santaluces Community High School
Some College (No Degree) - Home Economics
University of South Carolina Upstate
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