Lateefa Qattous
Paterson,NJ
Summary
Certified Medical Assistant and EKG Technician with hands-on training in phlebotomy, venipuncture, injections, vital signs, and patient care procedures. Experienced in childcare and two years of sales, bringing strong communication, compassion, patience, and customer service skills. Detail-oriented, dependable, and eager to apply clinical training and interpersonal experience in a Medical Assistant position while providing safe, attentive, and professional patient care.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Sales Associate
Royal Jewelry
Paterson, NJ
07.2024 - Current
- Assisted clients with selecting fine jewelry, including diamonds, gold, and gemstone pieces in a luxury showroom.
- Provided knowledgeable product recommendations based on client preferences, needs, and budgets.
- Supported custom orders and special jewelry consultations from initial selection through completion.
- Maintained current knowledge of merchandise, product details, store policies, and available services.
- Processed sales transactions accurately, including payments, receipts, and cash handling.
- Collaborated with the sales team to achieve individual and store sales goals.
- Used store technology and inventory resources to locate merchandise and fulfill client requests.
- Trained new team members on register operations, inventory procedures, product knowledge, and store processes.
Family Babysitter
Haifa Shurook
Paterson, NJ
09.2020 - 08.2026
- Provided attentive, reliable care for children of various ages, maintaining a safe, nurturing, and supportive environment.
- Prepared meals and snacks according to parents’ instructions and assisted with feeding when needed.
- Planned age-appropriate activities, educational games, reading practice, and outdoor play to encourage learning and development.
- Assisted children with homework and school-related activities.
- Supported daily routines, including bathing, dressing, diaper changes, naps, bedtime, and personal hygiene.
- Supervised children during indoor and outdoor activities to ensure their safety and well-being.
- Encouraged positive emotional and social development through patience, communication, and appropriate behavior guidance.
- Followed household rules and parents’ preferences regarding meals, screen time, activities, and daily routines.
- Provided transportation to school, extracurricular activities, playgrounds, and other scheduled activities.
- Communicated with family members regarding the children’s daily activities, routines, behavior, and needs.
- Provided basic first aid for minor injuries or illnesses when necessary.
Education
Passaic County Technical Vocational Schools
Wayne, NJSkills
- Patient Care & Communication
- Phlebotomy & Blood Collection
- EKG Administration
- Vital Signs & Patient Intake
- Infection Control & Safety
- Childcare & Child Safety
- Customer Service & Communication
- Organization & Multitaskin
Languages
English
Native/ Bilingual
Arabic
Professional
Certification
- Completed hands-on phlebotomy training in venipuncture techniques using straight and winged infusion (butterfly) needles.
- Trained in blood collection from appropriate venipuncture sites, including veins of the antecubital region and hand.
- Demonstrated knowledge of blood collection tubes, color-coded additives, anticoagulants, and proper order of draw.
- Trained in proper specimen collection, labeling, handling, and infection-control procedures.
- Received training in intramuscular (IM), intradermal (ID), and subcutaneous (SubQ) injection techniques.
- Developed knowledge of patient preparation, needle safety, sharps disposal, and prevention of bloodborne pathogen exposure.
- EKG AMCA certification
- Medical Assistant AMCA certification
Timeline
Sales Associate
Royal Jewelry
07.2024 - Current
Family Babysitter
Haifa Shurook
09.2020 - 08.2026
Passaic County Technical Vocational Schools