To obtain a position as an Employment & Training Analyst. Well-qualified Training Specialist adept at planning and implementing onsite and remote programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Educational background and vast experience enhances my ability to thrive in this position.
Overview
18
18
years of professional experience
Work History
Residential Assisstant
Frontline Response
11.2023 - Current
Aided residents in completing daily routines of care and activities.
Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
Supported personal needs of residents dealing with diverse conditions.
Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
Realtor
Berkshire Hathaway Home Services
03.2022 - 11.2023
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
Advised and informed prospective clients on current market activities and conditions.
Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Charge Bookkeeper
Aldea Design, Inc
04.2015 - 08.2019
Manage all financial needs for a thriving 10-year business in San Francisco
Developed and maintained internal controls to ensure accuracy of financial information
Prepared and processed payroll for up to 50 employees, including all related taxes, deductions, and benefits
Maintained financial records in compliance with Generally Accepted Accounting Principles
Reviewed and reconciled bank accounts, credit cards, and other general ledger accounts
Reconciled intercompany transactions between multiple entities
Managed the accounts payable process by coding invoices, preparing checks for payment, and recording payments
Assisted with budgeting activities such as forecasts and variance analysis
Performed monthly closing procedures including journal entries and reconciliations of balance sheet accounts
Prepared quarterly financial statements for management review
Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
Mentor, At-Risk Youth
Every Parent's Choice Mentoring Program
01.2012 - 01.2019
Served as role model for mentees by demonstrating strong values and ethical standards.
Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Assisted mentees in developing self-confidence and positive self-image.
Provided guidance on stress management and grounding techniques to reduce overwhelm.
Assisted mentees in setting and achieving educational and career goals to encourage independence.
Monitored behavior and reported any incidents to appropriate personnel.
Regularly assessed progress and provided feedback to support continued development.
Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Planned, developed, and implemented strategies to convey information with key decision makers.
Assisted youth with homework assignments, sports, and fitness, art and literacy.
Collaborated with teachers, counselors and administrators to foster access to resources and support.
Senior Regulatory Specialist
Constellation Wines
01.2010 - 01.2011
Performed and documented quality control checks to maintain compliance with company initiatives.
Prepared and submitted regulatory file applications and supporting documentation.
Maintained and archived regulatory paperwork.
Prioritized project-related tasks to efficiently complete essential tasks.
Wrote and updated standard operating procedures, work instructions or policies.
Recommended improvements to processes.
Received, researched and resolved consumer inquiries.
Developed or tracked quality metrics.
Provided pre-, ongoing, and post-inspection follow-up assistance to external Auditors
Performance Auditor
The City of Oakland
01.2006 - 01.2010
Followed established auditing processes to meet internal and regulatory requirements.
Performed observations and evaluated supporting documents to supplement audit findings.
Communicated with auditee staff to obtain necessary information for audits.
Analyzed data and findings to prepare reports detailing financial information.
Administered auditing program to address risks and evaluate compliance with regulatory requirements.
Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Executed audit phases and entered data into accounting software for analysis.
Coordinated, managed and implemented auditing projects and prepared for evaluation.
Planned and executed follow-up audits at appropriate intervals.
Interviewed auditees to gather data needed to conduct audits.
Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
Obtained and interpreted relevant and authoritative criteria for program or issues under audit.
Education
Masters in Business Administration -
MBA -
University of Mobile
Mobile, AL
05.2006
Bachelor of Arts - Business Administration W/Accounting Concentration
Talladega College
Talladega, AL
05.2001
Skills
Internal Controls
Compliance Reviews
Document Review
Controls Tests
Training and Presentations
Internal Audits
Quality Control
Strong analytical abilities
Risk Assessment
Microsoft Office (Word, Excel, PowerPoint)
Policy Enforcement
Data Inputting
Customer Relations
Team Building
Group Facilitation
Positive Reinforcement
Motivational Interviewing
Community Outreach
Collaborative Learning
Role Modeling
Life Skills Coaching
Career Guidance
Resilience Building
Timeline
Residential Assisstant
Frontline Response
11.2023 - Current
Realtor
Berkshire Hathaway Home Services
03.2022 - 11.2023
Charge Bookkeeper
Aldea Design, Inc
04.2015 - 08.2019
Mentor, At-Risk Youth
Every Parent's Choice Mentoring Program
01.2012 - 01.2019
Senior Regulatory Specialist
Constellation Wines
01.2010 - 01.2011
Performance Auditor
The City of Oakland
01.2006 - 01.2010
Masters in Business Administration -
MBA -
University of Mobile
Bachelor of Arts - Business Administration W/Accounting Concentration