LATEESHA MILLINER
Miami Gardens,Florida
Summary
Dynamic retail leader with over four years of experience dedicated to enhancing customer experiences and building lasting client relationships. Expertise in customer service, team collaboration, and meticulous attention to detail, consistently driving store operations to optimize sales and improve efficiency. Passionate about fostering a culture of continuous improvement and teamwork, creating an environment that nurtures customer loyalty. Demonstrates strong independent decision-making skills and sound judgment, contributing significantly to overall company success.
Overview
5
5
years of professional experience
Work History
Unarmed Security Officer
Kent Security
2026.01 - Current
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to incidents and assessed active situations for security concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Store Manager
Russell Cellular Verizon
2025.05 - 2025.09
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted from Sales Representative to Store Manager.
- Completed point of sale opening and closing procedures.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Cashier
The Home Depot
2023.04 - 2024.01
- Processed transactions efficiently, enhancing customer experience and achieving noticeable improvements in checkout speed.
- Assisted customers with product inquiries, fostering a welcoming environment and strengthening client relationships.
- Maintained accurate cash registers and executed daily financial reconciliations to ensure compliance with company policies.
- Collaborated with team members to optimize store layout, resulting in improved product visibility and increased sales.
- Fostered teamwork by training new cashiers, leading to improved service efficiency and a more cohesive work environment.
- Engaged with customers to address product inquiries, cultivating strong relationships that led to repeat business and loyalty.
Warehouse Associate
Amazon Warehouse
2022.06 - 2023.02
- Streamlined inventory management processes, achieving noticeable gains in accuracy and efficiency during high-volume order periods.
- Coordinated with team members to optimize workflow, enhancing productivity and ensuring timely order fulfillment across shifts.
- Organized packages to prepare for delivery.
- Sort packages coming in from Freight shipment with the use of a conveyor belt.
Cashier
Burlington
2021.11 - 2022.01
- Delivered exceptional customer service, building rapport with clients and contributing to a welcoming shopping environment.
- Delivered exceptional customer service, fostering strong relationships that enhanced repeat business and client loyalty.
- Assisted in inventory management, ensuring product availability and reducing stock discrepancies, leading to improved sales efficiency.
Sales Associate
ALDO
2021.03 - 2021.07
- Collaborated with team members to achieve sales targets, creating a supportive environment that motivated peers and drove collective success.
- Achieved top sales performance by leveraging product knowledge, resulting in a noticeable increase in monthly revenue.
- Facilitated team training sessions on customer engagement techniques, enhancing overall service quality and team cohesion.
Education
High School Diploma -
Miramar High School
Miramar, Florida06.2021
Skills
- Customer Service
- Time Management
- Team Collaboration
- Problem Solving
- Adaptability
- Conflict Resolution
- Patience and Understanding
- Attention to Detail
- Written Communication
- Verbal Communication
- Multitasking
- Technology
- Store operations oversight
- Hourly shift management
- Personnel development
- Supply ordering
- Cash management
Timeline
Unarmed Security Officer
Kent Security
2026.01 - Current
Store Manager
Russell Cellular Verizon
2025.05 - 2025.09
Cashier
The Home Depot
2023.04 - 2024.01
Warehouse Associate
Amazon Warehouse
2022.06 - 2023.02
Cashier
Burlington
2021.11 - 2022.01
Sales Associate
ALDO
2021.03 - 2021.07
High School Diploma -
Miramar High School