Lateja Christine Rodgers
Merchantville,NJ
Summary
Dynamic Certified Nursing Assistant and DSP with a proven track record at Alay Home Care LLC, showcasing exceptional skills in medical chart documentation and interpersonal communication. Excelled in delivering compassionate care, enhancing patient comfort, and achieving a notable increase in client satisfaction. Expert in teamwork and collaboration, consistently contributing to positive outcomes and efficient care plan implementation.
Overview
7
7
years of professional experience
Work History
DSP
Alay Home Care LLC
Bayonne, NJ 07002
09.2020 - Current
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Monitored health and well-being of clients and reported significant health changes.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained detailed records of services performed on clients.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Built strong and trusting rapport with clients and loved ones.
- Contributed to case reviews of client status and progress.
- Helped clients get in and out of beds and wheelchairs.
- Recorded client status progress and challenges in logbooks and reports.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Instructed family members on how to provide bedside care.
- Drove clients to doctors' appointments and social outings.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Consulted with client care team to continually update care plans.
- Organized oral medications for clients following dosage and schedule requirements.
- Recognized by management for providing exceptional customer service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted testing of software and systems to ensure quality and reliability.
Certified Nursing Assistant
Medford Care Center
Medford, New Jersey
01.2018 - 01.2021
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Transported patients to treatment units, using wheelchair or stretcher.
- Used mobility devices to transport patients.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Observed and reported unusual symptoms and changes to charge nurse.
- Cleaned and sanitized patient rooms according to established protocols.
- Provided emotional support to family members regarding end-of-life decisions.
- Responded quickly to emergency situations involving sudden illness or injury.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Provided emotional support to patients and families during difficult times.
- Supported non-ambulatory residents in range of motion exercises.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Turned and repositioned bedridden patients to prevent bedsores.
- Participated in educational programs related to nursing assistant skills development.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Administered medications as directed by registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted residents in preparing for activities and social programs.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
Some College (No Degree) - Patient Care Technician
Broadway Vocational Technical School
Camden NJ08-2018
High School Diploma -
Leap Academy STEM University Charter HIGH School
Camden NJ06-2014
Skills
- Medical chart documentation
- Housekeeping
- Chauffeuring
- Physical therapy
- Excellent communication
- Patient confidentiality
- Teamwork and collaboration
- Schedule management
- Personal Safety Techniques
- Multitasking
- Meal preparation
- Record keeping
- Relationship building
- First aid certification
- Team collaboration
- Disability care
- Organizational skills
- Physical stamina
- Childcare experience
- Cook healthy meals
- CPR certification
- Alzheimer's care
- Problem identification
- Documentation and recordkeeping
- Rehabilitation assistance
- Professional demeanor
- Communication assistance
- Resident care associate
- Bathing assistance
- Supportive personality
- Bedside care
- Care plan implementation
- Vitals monitoring and documentation
- Interpersonal skills
- CPR/AED
- Certified in CPR/AED
- Professionalism
- Mental health understanding
- Housekeeping duties
- Effective communication
- Client education
- Database management
- Crisis intervention
- Personal care aide (PCA)
- Word processing
- Meal planning and preparation
- Shopping and errands
- Wound care
- Health education
- Toileting assistance
- Personal Care Equipment Operation
- Cooking and meal preparation
- Personal hygiene assistance
- Time management abilities
- Companionship
- Resident care partner (RCP)
- Administer medication
Timeline
DSP
Alay Home Care LLC
09.2020 - Current
Certified Nursing Assistant
Medford Care Center
01.2018 - 01.2021
Some College (No Degree) - Patient Care Technician
Broadway Vocational Technical School
High School Diploma -
Leap Academy STEM University Charter HIGH School
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