Lateka White
Macon,GA
Summary
Proven leader and adept multi-tasker, I enhanced operational standards at Ricoh USA by developing new processes and managing equipment worth over $150k. Skilled in Microsoft Excel and fostering professional communication, I consistently improve productivity and service quality, demonstrating a keen ability to lead teams and optimize technology use for efficiency.
Overview
18
18
years of professional experience
Work History
On-Sight Service Specialist Team Lead
Ricoh USA
Macon, GA
12.2015 - Current
- Financial Responsibility: directly responsible for equipment valued at $150k+
- Developed new warehouse and scheduling process
- Managed USPS Shipping, FedEx and UPS receiving
- Implemented new mailing procedures for sorting processes and incoming deliveries
- Designed and optimized delivery routes to enhance productivity, improve service quality and new operational standards
- Performs daily data entry with efficiency and precision
Rural Carrier Associate
United States Postal Service
Burlington, NC
04.2008 - 12.2013
- Sorted mail and parcels for distribution
- Delivered sorted mail/parcels on assigned routes for scheduled mail distribution
- Operated mail metering and electronic receiving equipment
- Managed postage for domestic, international and special mail
- Delivered mail to homes and businesses in cities, towns, and rural areas
Collection Agent
Citi Card Financial
Burlington, NC
01.2007 - 04.2011
- Performed administrative financial recovery
- Expertly managed personal protected information for clients, without loss or spillage
- Conducted client queries, using credit bureau information, background reviews, financial documents, and other designated databases
- Followed federal and state laws regarding debt recovery
Education
General Studies -
Suffolk Community College
Brentwood, NYSkills
- Time Management
- Clerical Processing
- Microsoft Word and Excel proficient
- Plans Developer
- Multi-tasker
- Risk reduction
- Lead generation
- Technology
- Professional communication
- Physical material handler
- Proactive
- Team oriented
- Computer Hardware Essentials
References
Available upon request
Timeline
On-Sight Service Specialist Team Lead
Ricoh USA
12.2015 - Current
Rural Carrier Associate
United States Postal Service
04.2008 - 12.2013
Collection Agent
Citi Card Financial
01.2007 - 04.2011
General Studies -
Suffolk Community College
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