Laterika Edwards

Dynamic customer service professional with proven expertise at ASK, adept at conflict resolution and building rapport. Skilled in live chat support and payment processing, I excel in high-pressure environments, ensuring customer satisfaction and fostering strong client relationships. Committed to delivering exceptional service and achieving positive outcomes for both customers and the company.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.