LaTerria Murry
Charlotte,NC
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Private Nanny
Kelly Lopez
Charlotte, NC
09.2023 - 06.2024
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Implemented daily routines for optimal child development and created a structured environment.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Package Handler
FedEx
Charlotte, NC
11.2023 - 02.2024
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Helped train new employees in safe practices and procedures.
Warehouse Worker
Amazon
Charlotte, NC
08.2023 - 10.2023
- Maintained clean, orderly work environment free of hazards.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Teammember
McDonald's Restaurant
Charlotte, NC
06.2020 - 08.2020
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Education
High School Diploma -
North Mecklenburg High School
Huntersville, NC06-2023
Skills
- Activity Planning
- Time Management
- Relationship Building
- Organizational Skills
- Task Prioritization
- Computer Use
- Conflict Resolution
- Team building
Timeline
Package Handler
FedEx
11.2023 - 02.2024
Private Nanny
Kelly Lopez
09.2023 - 06.2024
Warehouse Worker
Amazon
08.2023 - 10.2023
Teammember
McDonald's Restaurant
06.2020 - 08.2020
High School Diploma -
North Mecklenburg High School