LATERRICA BACON
Brunswick,GA
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Operator
V3 Transportation
Seville, OH
07.2025 - Current
- Managed daily operations, ensuring compliance with safety regulations and industry standards.
- Oversaw fleet maintenance schedules to optimize vehicle performance and reliability.
- Coordinated logistics for efficient transportation routes, reducing delivery times and costs.
- Implemented cost-control measures that improved profit margins without compromising service quality.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Notary Signing Agent
Notary Republic
Brunswick, GA
09.2020 - Current
- Checked documents and identifying credentials for all parties
- Administered oath to document signers to obtain affirmation of truth
- Looked for signs of fraud or coercion
- Increased customer service success rates by quickly resolving issues
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Met with clients safe environment to witness signings.
- Scanned and uploaded confidential documents.
Housing Monitor
Salvation Army Shelter
Brunswick, GA
07.2019 - 07.2021
- Provided primary customer support to internal and external customers in fast-paced environment
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
- Answered customer telephone calls promptly to avoid on-hold wait times
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues
- Reduced clients admitted to institutional care over three days to help people live as independently as possible
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs
- Resolved problems, improved operations and provided exceptional service
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
- Patrolled and monitored premises
- Administered first aid to help individuals while waiting for emergency medical responders to arrive
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Secured personal and company goods against robbery, vandalism and illegal entry
- Participated in staff meetings, special events and professional development activities
- Checked and verified photo identification prior to granting facility access
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons
- Reported suspicious activities and persons to law enforcement
- Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors
- Warned offenders about rule infractions and violations and verbally evicted violators from premises
- Chopped vegetables, butchered meats and whisked sauces to prep food for service
- Performed various sanitation methods to maintain safe, secure and clean kitchen
- Followed standardized recipes to prepare appetizing and timely breakfast, and dinner items
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Unarmed Security Officer
SECURITY ASSOCIATES OF COASTAL GEORGIA/ KERRY INGREDIENTS
Savannah, GA
12.2016 - 05.2020
- Checked seals, badges and authorized entrance and departure of vehicles, cargo trucks and visitors daily
- Logged in all visitors, workers, Contractors, and Temps daily Denied entrance to the building to unauthorized persons
- Monitored and authorized entrance and departure of employees and visitors
- Monitored and secured all doors in the office and main building after hours to ensure security
- Performed facility tours to identify any unusual activities
- Contacted Police, Fire Department , or Ambulance when needed
- Wrote incident reports if something happened at the gate or warehouse
- Worked overtime when other officers called off, or vacationed which seemed to happen a lot at this post
- Completed full building and grounds patrols every hour to spot and investigate concerns
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Front Desk Receptionist
AGRO Merchants Group
Pooler, GA
07.2015 - 02.2016
- Carefully wrote down all phone messages and relayed them to the appropriate personnel
- Operated communications equipment
- Verified accuracy of financial data
- Greeted daily visitors and customers upon entrance
- Answered the phone by the second ring and greeted callers enthusiastically
- Maintained account records
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction
- Kept reception area clean and neat to give visitors a positive impression of the company
- Received and routed business correspondence to correct department or staff member.
Education
National
Overbrook, Leewood, Kansas01.2020
ASSOCIATE - OF SCIENCE Criminal Justice Criminal Justice
National American University
Austin, TX01.2018
HIGH SCHOOL DIPLOMA -
Sol C. Johnson High School
Savannah, GA01.2010
Skills
- Decision-making abilities
- Word processing
- Problem-solving skills
- Time management
- Self-motivated
- Customer and client relations
Accomplishments
- Driven Front Desk Agent who is highly skilled in managing reservations, telephone calls and customer inquiries
- Poised and depicts a total commitment to guest satisfaction
- Knowledgeable Notary Public with an honest reputation and 3 years of experience
Certification
Armed Security Officer Training Certificate
Heart Saver First Aid CPR and AED Certificate
Phlebotomy Technician Certification
Pharmacy Technician Certification
National Notary Association Certification
Timeline
Owner/Operator
V3 Transportation
07.2025 - Current
Notary Signing Agent
Notary Republic
09.2020 - Current
Housing Monitor
Salvation Army Shelter
07.2019 - 07.2021
Unarmed Security Officer
SECURITY ASSOCIATES OF COASTAL GEORGIA/ KERRY INGREDIENTS
12.2016 - 05.2020
Front Desk Receptionist
AGRO Merchants Group
07.2015 - 02.2016
National
ASSOCIATE - OF SCIENCE Criminal Justice Criminal Justice
National American University
HIGH SCHOOL DIPLOMA -
Sol C. Johnson High School