LaTerrica Williams
Alexandria,VA
Summary
Enthusiastic and detail-oriented professional with strong administration skills to accomplish mission and goals of the organization. Well-versed in overseeing a broad range of administrative operations, including travel and logistics arrangement, meetings scheduling, reports generation, and records management. Skilled in providing effective recommendations regarding optimal utilization of personnel and resources to drive sustained organizational performance. Excel at prioritizing tasks, collaborating with senior management, and implementing strategic organizational procedures to realize seamless organizational functioning. Critical thinker with innate ability to perform root causes analysis and provide creative solutions to complex problems. Excellent communication, collaboration, multitasking, and interpersonal skills; adaptable to ever-changing demands of working environment with a track record of building relationships with individuals of all levels. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Driven and resourceful administrative professional with [Number]+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
18
18
years of professional experience
Work History
Executive Administrative Assistant
CHENIERE ENERGY INC
01.2023 - 09.2023
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Executive Administrative Assistant
AMERICAN FOREIGN SERVICE PROTECTIVE ASSOCIATION
01.2020 - 12.2022
- Provide clerical support to cross-functional departments for maintaining smooth running of daily workflow
- Identify operating practices and procedures to determine key areas of improvement in multiple areas, including workflow, reporting procedures, and expenditures
- Open, sort, and distribute incoming correspondence, including faxes and email
- Provide prompt responses to routine inquiries for avoiding dissatisfaction
- Manage general office duties, including ordering supplies, maintaining records management database systems, performing basic bookkeeping, and retrieving corporate documents, records, and reports
- Review and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
- Produced a number of documents, such as invoices, reports, memos, letters, financial statements, and other documents by utilizing word, spreadsheet, database, and presentation software
- Conducted research, compiled data, and prepared papers for consideration and presentation by executives, committees, and boards of directors
- Improved office efficiency through implementing administrative policies and procedures.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Certified Patient Service Specialist
ASSOCIATES GWU
01.2018 - 01.2019
- Oversaw a number of administrative activities, such as answering phone calls, handling highly sensitive documentation, organizing office calendars, and scheduling patient appointments
- Ensured accuracy of insurance information by maintaining effective liaison with insurance providers, while adhering to standard business practice
- Provided hands-on support to therapists in performing general clinic maintenance for optimal functioning
- Answered phone lines in a prompt and courteous manner
- Interpreted visit types and ensured proper utilization of questionnaires to efficiently schedule appointments
- Improved customer service and hospitality skills, while providing high-quality service to patients.
Clinical Administrative Assistant
LOUISIANA EYE AND LASER
Alexandria, LA
01.2011 - 01.2018
- Greeted patients and visitors with a warm smile and positive attitude
- Oversaw patients’ check-in and -out, gathered necessary documentation, recorded reviews, and submitted charges for patient procedures and services on a daily basis
- Collected appropriate referral information and ensured accurate maintenance of patient records
- Managed medical record release requests as well as scheduled patient appointments
- Administered general office duties, including reception, filing, mail sorting, data entry, copying, scanning, faxing, and supplies ordering
- Collected co-payments and reconciled all daily reports and deposits for avoiding discrepancies and ensuring maximum accuracy
- Optimized on-time appointment compliance through deploying appropriate procedures.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Business Development Coordinator
HIXSON AUTO PLEX
01.2006 - 01.2011
- Designed effective tools in conjunction with multiple departments to measure stated goals and processes, including quantitative and qualitative components
- Developed and executed email campaigns using constant contact
- Recorded new and existing client information into company computer programs, while maintaining great attention to detail and accuracy
- Established new contacts and cultivated business relationships to attain profitability goals
- Sourced and acquired new business opportunities by utilizing multiple internet search options, such as Salesforce
- Played an integral role in meeting and surpassing monthly goals by over 100% on a consistent basis.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Increased lead generation by developing and executing targeted marketing campaigns.
Education
AA - Business Administration
American Intercontinental University
IL, 60173Certificate - Business Analytics
Northwestern State University of Louisiana
LA, 71457Skills
- Administrative & Clerical Support
- Meetings & Events Scheduling
- Travel & Logistics Arrangement
- Inventory Level Maintenance
- Personnel & Resources Allocation
- Operational Excellence & Budgeting
- Continuous Process Improvement
- Critical Thinking & Issues Solving
- Records Maintenance & Data Entry
- Team Leadership & Training
- Customer Liaison & Service
- Multiple Tasks Prioritization
- Communications Management
- Key Relationship Development
- Cross-functional Coordination
- Microsoft Office Suite (Word, PowerPoint, Excel, One Note, Outlook, Access, Outlook, Publisher, Teams, SharePoint)
- Skype
- Zoom
- Windows
- Google Drive
- Google Docs
- Drop Box
- Travel Coordination
- Spreadsheet Creation
- Spreadsheet Tracking
- Information Confidentiality
Timeline
Executive Administrative Assistant
CHENIERE ENERGY INC
01.2023 - 09.2023
Executive Administrative Assistant
AMERICAN FOREIGN SERVICE PROTECTIVE ASSOCIATION
01.2020 - 12.2022
Certified Patient Service Specialist
ASSOCIATES GWU
01.2018 - 01.2019
Clinical Administrative Assistant
LOUISIANA EYE AND LASER
01.2011 - 01.2018
Business Development Coordinator
HIXSON AUTO PLEX
01.2006 - 01.2011
AA - Business Administration
American Intercontinental University
Certificate - Business Analytics
Northwestern State University of Louisiana
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