Summary
Overview
Work History
Education
Skills
Timeline
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Laterva Warren

Shubuta,MS

Summary

Seasoned Retail Store Owner known for high productivity and efficient task completion. Possess deep knowledge in inventory management, customer service excellence, and sales strategy implementation. Excel in leadership, problem-solving, and communication, ensuring seamless operations and positive team dynamics.

Overview

21
21
years of professional experience

Work History

Retail Store Owner

One Buck Plus
Laurel, MS
04.2017 - Current
  • Hired, trained and managed sales staff to ensure customer satisfaction.
  • Developed marketing strategies for the store in order to increase sales.
  • Scheduled staffing shifts and monitored employee performance.
  • Maintained inventory levels by ordering merchandise from suppliers.
  • Implemented new procedures for better customer service and efficiency.
  • Created a budget and tracked expenses in order to maximize profits.
  • Analyzed sales data to identify trends and make appropriate adjustments.
  • Developed relationships with vendors in order to negotiate lower prices on goods.
  • Planned layout of store fixtures, displays and signage according to company guidelines.
  • Established policies regarding returns, exchanges and refunds for customers.
  • Conducted regular inspections of the store's physical condition and equipment maintenance needs.
  • Resolved customer complaints in a timely manner while ensuring their satisfaction.
  • Monitored competition in order to stay ahead of industry trends.

Administrative Assistant

South Central Regional Medical Center
Laurel, MS
04.2003 - 04.2017
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Created travel arrangements for senior managers according to their requirements.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Processed invoices for payment using accounting software applications.

Education

High School Diploma -

Wayne County High School
Waynesboro, MS
05-2002

Skills

  • Performance Analysis
  • Budget Planning
  • Social Media Marketing
  • Promotional planning
  • Point of sale systems
  • Employee Scheduling
  • Problem Solving
  • Critical thinking
  • Organizing
  • Maintaining Inventory
  • Time Management
  • Adaptability
  • Leadership
  • Active Listening
  • Administrative Oversight
  • Budget Development
  • Business Development
  • Human Resource Management
  • Employee Development
  • Cash flow optimization
  • Sales management
  • Customer Service

Timeline

Retail Store Owner

One Buck Plus
04.2017 - Current

Administrative Assistant

South Central Regional Medical Center
04.2003 - 04.2017

High School Diploma -

Wayne County High School

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Laterva Warren