Lateryka Hudson
Houston,TX
Summary
Dedicated and resilient with advanced leadership skills and knowledge of legal system processes. Communicates effectively with others and helps motivate individuals to make positive life changes. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
5
5
years of professional experience
Work History
Supervisor
Andy Frain Security Services
Houston , Tx
05.2023 - 12.2023
- Directed and supervised team of 20+ employees in daily operations.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Community Supervision Officer
Harris County Community
Houston , TX
01.2022 - 04.2023
- Complies data for use in variety of reports, surveys, inventories, and studies
- Maintain security by controlling access and following procedures, and monitoring logbooks
- Composes, edits, and prepares correspondence, speeches, reports, directives, etc
- Participated in multi-disciplinary teams that review high risk cases or develop new strategies for reducing recidivism rates.
- Developed case plans for offenders that outline expectations and goals while on probation.
Detention Officer
Harris County Sheriff's Office
06.2021 - 11.2022
- Uses excellent, clear and professional communication skills to achieve mutual understanding and problem solution, while providing the highest quality service during every patient, visitor and staff encounter
- Interacts with individuals in a supportive and respectful manner creating a positive work environment and contributing to a dynamic, team-focused work unit
- Self- motivated to independent manage time effectively and prioritize daily tasks.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Curbside Shopper
HEB Grocery Store
Houston , Tx
08.2020 - 07.2021
- Delegates/ directs work; assist with setting department- related expectations, motivates partners, may coach and/ or provide feedback
- Resolved customer complaints promptly and professionally when necessary.
- Handles customer, partner, and sanitation issues according to guidelines; escalating to management as needed
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Sales Associate
Victoria Secret
Houston , TX
11.2018 - 11.2020
- Revamped there store layout base on customer behavior which led to a 25% increase in overall customer satisfaction
- Designed and developed promotional strategies to increase sales volume resulting in a annual increase of customer satisfaction by 5%
- Trained 5 new employees in industry knowledge, pitch presentation, and closing strategies , leading to new hires outperforming additional new employees by 10%
- Collaborated with management teams to develop innovative marketing strategies.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts while upsaling based on customers interests and needs.
Education
M.D. - Clinical Psychology
Texas Southern University
Houston, TX05.2024
Bachelor of Science - Criminal Justice
Texas Southern University
Houston, TX05.2021
Skills
- Leadership
- Interpersonal skills
- Problem Solving
- Adaptability
- Teamwork
- Proficient in video- conferencing Technology
- Strong Written and Verbal Communication skills
Affiliations
- Delta Sigma Theta Sorority Inc,.
- Student Government Association
Accomplishments
- Thomas F Freeman Honors College
- Chapter President- Delta Sigma Theta Sorority Inc,.
- Sergeant in Arms- Delta Sigma Theta Sorority Inc,.
- Attorney General- Student Government Association
Languages
Spanish
Limited
English
Native/ Bilingual
Timeline
Supervisor
Andy Frain Security Services
05.2023 - 12.2023
Community Supervision Officer
Harris County Community
01.2022 - 04.2023
Detention Officer
Harris County Sheriff's Office
06.2021 - 11.2022
Curbside Shopper
HEB Grocery Store
08.2020 - 07.2021
Sales Associate
Victoria Secret
11.2018 - 11.2020
M.D. - Clinical Psychology
Texas Southern University
Bachelor of Science - Criminal Justice
Texas Southern University
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