Iysis Graham
Chesapeake,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Clinical Exercise Specialist/Administrative Associate
Sentara Princess Anne Hospital
2024.02 - Current
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Managed a high-volume workload, prioritizing tasks to ensure timely completion and accuracy.
- Improved customer satisfaction by addressing inquiries promptly and resolving issues in a professional manner.
- Maintained strict confidentiality of sensitive information, protecting both company and client interests.
- Provided exceptional administrative support during times of staff shortage or increased workloads, ensuring smooth operations despite challenges.
- Optimized office supply inventory management through regular assessments of needs and strategic ordering practices.
- Served as a reliable point of contact for internal staff members seeking assistance with various administrative matters.
- Created and updated records and files to maintain document compliance.
- Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.
- Enhanced patient outcomes by designing and implementing individualized exercise programs tailored to specific health needs.
- Increased patient adherence to exercise plans through effective communication, motivation, and support.
- Reduced risk of injury by conducting thorough assessments of patients'' medical histories, physical abilities, and goals.
- Boosted patients'' muscular strength and flexibility through resistance training and stretching exercises.
- Monitored patients'' progress closely, adjusting exercise plans as needed to ensure continued improvement and goal achievement.
- Maintained accurate records of patient data, including assessments, exercise plans, progress reports, and discharge summaries.
Desk Assistant
Virginia Commonwealth University, VCU
2020.08 - 2023.12
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
- Collaborated with housekeeping staff to ensure timely room availability and resolve any guest issues or special requests.
Clinical Research Assistant
Virginia Commonwealth University, VCU
2022.08 - 2023.04
- Enhanced patient recruitment by developing targeted outreach strategies and materials for clinical trials.
- Streamlined data collection processes for improved accuracy and efficiency in clinical research projects.
- Supported investigators with the design and implementation of study protocols, ensuring adherence to regulations and ethical guidelines.
- Contributed to successful grant applications by providing detailed research plans, budgets, and timelines for clinical studies.
- Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
- Monitored safety events during clinical trials by promptly reporting adverse events and implementing corrective action plans as needed.
- Improved patient retention rates in longitudinal studies by establishing rapport with participants and maintaining regular follow-up communication throughout trial duration.
- Fostered a supportive environment for research participants through empathetic communication and careful attention to their needs during clinical trial enrollment and followup.
- Managed updates and input for patient information database.
- Educated patients regarding all facets of clinical study participation.
Referee
VCU
2019.08 - 2022.03
- Enhanced game fairness by enforcing rules and regulations during various sports events.
- Promoted player safety by monitoring games for potential hazards and injuries.
- Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
- Collaborated with other referees to ensure consistent application of rules across all games.
- Increased game efficiency through diligent timekeeping and scorekeeping duties.
- Improved game flow by effectively communicating decisions to both teams and coaching staff.
- Contributed to event organization by assisting with setup, breakdown, and equipment management.
- Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
- Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.
Education
Bachelor of Science - Health Science
Virginia Commonwealth University
Richmond, VA12.2023
High School Diploma -
Churchland High School
Portsmouth, VA06.2019
Skills
Verbal Communication
File Management
Inventory Management
Administrative Support
Clerical Support
Customer Service
Data Entry
Customer and client relations
Cash Handling
Organizing
Strength training
Interdisciplinary Collaboration
Injury Prevention
Timeline
Clinical Exercise Specialist/Administrative Associate
Sentara Princess Anne Hospital
2024.02 - Current
Clinical Research Assistant
Virginia Commonwealth University, VCU
2022.08 - 2023.04
Desk Assistant
Virginia Commonwealth University, VCU
2020.08 - 2023.12
Referee
VCU
2019.08 - 2022.03
Bachelor of Science - Health Science
Virginia Commonwealth University
High School Diploma -
Churchland High School
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