Experienced Medical Assistant offering many years of experience in both clinical and administrative roles. Looking forward to growth, teamwork, and longevity as a Medical Assistant.
Overview
23
23
years of professional experience
Work History
Certified Medical Assistant
Kernodle Clinic OB/GYN (Duke Affiliated)
04.2023 - Current
Sanitize, restock, and organize exam rooms.
Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performs Fetal Non-Stress Test
Teach patients about medications, procedures, and care plan instructions.
Obtains patient medical history, medication information, symptoms, and allergies.
Prepare lab specimens for diagnostic evaluation.
Administered medications via oral, and intramuscular injections and monitored responses.
Certified Medical Assistant
Duke Perinatal Consultants Of Durham
01.2023 - 04.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Administered medications via oral and intramuscular injections and monitored responses.
Access Specialist I
Duke Health Access Services
07.2019 - 01.2023
Review and coordinate appointment requests, determine appropriate services, physician and appropriateness of setting.
Verified insurance coverage and obtained pre-authorizations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
Appointment Medical Secretary
Duke Transplant Center
06.2016 - 07.2019
Coordinating appointments for lung, liver, small bowel, kidney and heart transplant program
Performs secretarial duties in support of general medical office activities to relieve medical professional personnel of clerical and administrative details and to maintain an efficient and effective operation.
Appointment Coordinator
Duke Primary Care Call Center
04.2013 - 06.2016
Review and coordinate appointment requests, determine appropriate services, physician and appropriateness of setting.
Patient Service Associate
Duke Primary Care Sutton Station Internal Medicine
01.2010 - 04.2013
Check-in patient upon arrival in practice, identify correct patient information in maestro care, accurately identify appropriate account for patient visit, maintain private physician office charts, and explain billing to patients according to PRMO credit and collection policies
Determine the amount of cash to be collected based on insurance plan, scanning, and indexing of all medical records.
Patient Service Technician
Laboratory Corporation of America
04.2006 - 01.2010
Blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, Test Cup, pediatric blood collections, and difficult draws.
Traveling Phlebotomist
Bio Reference
03.2002 - 04.2004
Traveled to different Behavioral Health Clinics to perform venipuncture on patients who were being monitored on different types of medications
Returned specimens collected throughout the day to the main site to be picked up for processing.
Patient Care Technician
Saint Michaels Medical Center
11.2000 - 01.2001
Taking vital signs, providing complete or partial care to patients, EKG'S, venipuncture, glucose monitoring, escort patients to different areas in the hospital for x-rays or other treatment.
Certified Medical Assistant
Marilyn McArthur, MD OB/GYN F.A.C.O.G,
06.2000 - 11.2000
Taking vital signs, charting chief complaints, injections, draw blood, call in prescriptions, prepare charts for OB patients who were to deliver, assist Dr. McArthur with colposcopies.
Education
No Degree - Certified Clinical Medical Assistant(NHA)
Shades of Purple(Duke MA Development Program)
Raleigh, NC
11.2022
No Degree - Certified Medical Assistant (NCCT)
Drake College of Business
Elizabeth, NJ
05.2000
High School Diploma -
Weequahic High School
Newark, NJ
06.1997
Skills
Communication
Resolving Problems
Team Player
Clinical Duties
Administrative Duties
Computer Software
Microsoft Access
Phlebotomy
Timeline
Certified Medical Assistant
Kernodle Clinic OB/GYN (Duke Affiliated)
04.2023 - Current
Certified Medical Assistant
Duke Perinatal Consultants Of Durham
01.2023 - 04.2023
Access Specialist I
Duke Health Access Services
07.2019 - 01.2023
Appointment Medical Secretary
Duke Transplant Center
06.2016 - 07.2019
Appointment Coordinator
Duke Primary Care Call Center
04.2013 - 06.2016
Patient Service Associate
Duke Primary Care Sutton Station Internal Medicine
01.2010 - 04.2013
Patient Service Technician
Laboratory Corporation of America
04.2006 - 01.2010
Traveling Phlebotomist
Bio Reference
03.2002 - 04.2004
Patient Care Technician
Saint Michaels Medical Center
11.2000 - 01.2001
Certified Medical Assistant
Marilyn McArthur, MD OB/GYN F.A.C.O.G,
06.2000 - 11.2000
No Degree - Certified Clinical Medical Assistant(NHA)