Latessa Zewalk

Partner with Rheumatology customers to problem solve and create solutions that are a balance between Squad and Enterprise priorities. I drive utilization of immunology products, increase awareness of new indications and build lasting relationships with HCPs to improve patients' lives. I facilitate and guide internal and external discussions and meetings (face to face or virtual) to meet customer needs. Conduct infusion in-services for immunology products, collaborate with BEM to target accounts for contracting discussions and connect them with financial decision makers to discuss rebate and discount programs using appropriate verbalization based on the TAM role. Also, collaborate with FRM on patient access issues leveraging tools like PTO, EA dashboard, etc. Also coordinate with MSL to help more complex or off label clinical questions.

Established relationships with key Interventional and clinical Cardiologists in key accounts. Educated and engage healthcare professionals in dialogue about clinical evidence, approved indications, product efficacy and safety profiles to support on-label prescribing for appropriate patients. Used a wide variety of promotional resources, analytical tools to understand and evaluate the business in order to best determine the use of resource personnel to maximize effectiveness in assigned sales territory, based on local assessment of customer needs to accomplish sales objectives.

Educated and promoted respiratory products. . Launched AZs first respiratory combination therapy and branded products through effective salesmanship and maintained long-term relationships with clients. Surpassed market share goals and outperformed the nation by 12%

Used U.S. Federal Tax laws to audit complex tax returns for small businesses. Met with tax payers and reviewed and audited financial documents . Collected revenues from tax payers if applicable.

Served as the single point of contact for all aspects of service provisioning and installation of networks for several Fortune 500 customers while meeting aggressive customer deadlines.

Facilitated all communications, updates and meetings with internal groups and external customers. Required working well within a team environment, superior skills in crisis handling and problem resolution.

Coached, mentored and evaluated other project managers on my team.