Latezia Ladson
Goose Creek,SC
Summary
Skilled Specialist focused on maximizing administrative success through effective use of analytical problem-solving, data entry and multitasking abilities. Top communicator with excellent time management, administrative and customer service skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Specialist
Dillard's
08.2022 - Current
- Attained exceptional levels of customer satisfaction by consistently providing outstanding service
- Developed and executed effective sales strategies, resulting in successful achievement of company targets
- Interacted with an average of 10-25 customers daily, providing personalized product guidance, resolving issues, and securing sales
- Conducted meetings with both existing clients and prospects to assess business needs and recommend optimal solutions
- Produced weekly and monthly sales reports to track performance and identify opportunities for growth
Cash Application Specialist
Roper St. Francis
10.2019 - 04.2022
- Demonstrated precise data entry skills to accurately document and input statements
- Filed reports and processed daily batches in system, ensuring accuracy and completeness
- Expertly utilized 3-5 software programs to process customer payments, streamlining payment procedures
- Managed account payments and provided timely and accurate information on outstanding balances
- Maintained meticulous records of customer payments for future reference
- Proficiently worked in paperless environment, completing assignments electronically for enhanced efficiency
Registered Medical Assistant
Roper St. Francis
04.2014 - 10.2019
- Sanitized, restocked, and organized exam rooms and medical equipment to ensure clean and organized workspace
- Conducted clinical procedures and collected patient data for interpretation by physician, ensuring accurate and thorough records
- Facilitated prescription process by calling and faxing pharmacies to submit prescriptions and refill requests, ensuring timely medication delivery
- Responded to 20-30 telephone inquiries by providing office information, answering questions, and directing calls to appropriate staff members
- Prepared lab specimens for diagnostic evaluation, adhering to proper safety and sanitation procedures
- Maintained up-to-date inventory, expiration, and vaccine logs to ensure current and accurate tracking documentation.
Education
No Degree - Real Estate
Real Estate School of South Carolina
Mount Pleasant, SC05.2021
Certification - Medical Assisting
Trident Technical College
Charleston, SC10.2012
High School Diploma -
West Ashley High School
Charleston, SC06.2010
Skills
- Complex Problem-Solving: Analytical Thinking
- Strong Communication and Interpersonal Skills: Interpersonal Abilities
- Performance Improvement: Process Enhancement
- Customer Service: Client Satisfaction
- Critical Thinking: Logical Reasoning
- Data Collection: Information Gathering
- Typing Proficiency: Keyboarding Skills
- Advanced MS Office Suite Knowledge: Software Proficiency
- Workflow Planning: Task Management
- Self-Starter: Initiative
- OSHA Compliance
Certification
- RMA - Registered Medical Assistant
Timeline
Sales Specialist
Dillard's
08.2022 - Current
Cash Application Specialist
Roper St. Francis
10.2019 - 04.2022
Registered Medical Assistant
Roper St. Francis
04.2014 - 10.2019
No Degree - Real Estate
Real Estate School of South Carolina
Certification - Medical Assisting
Trident Technical College
High School Diploma -
West Ashley High School
Similar Profiles
Martha FernandezMartha Fernandez
Beauty Specialist at Dillard'sBeauty Specialist at Dillard's
Amelie DupuyAmelie Dupuy
Sales Associate at Dillard'sSales Associate at Dillard's
Madison McCartyMadison McCarty
Business Manager at Dillard'sBusiness Manager at Dillard's
Chris KemeryChris Kemery
Dock Associate at Dillard'sDock Associate at Dillard's
Catherine Adcock AgoldCatherine Adcock Agold
Administrative Assistant to Executive Director at J. Henry Stuhr, Inc.Administrative Assistant to Executive Director at J. Henry Stuhr, Inc.