LATHA PERUMANDLA
East Brunswick,NJ
Summary
Experienced and detail-oriented professional with a background in customer service, pharmaceutical services, and medical assistance. Skilled in managing patient records, inventory, and delivering exceptional support in both healthcare and retail environments. Adept at ensuring smooth operations through effective communication and organizational skills.
Overview
22
22
years of professional experience
Work History
Cashier
Patel Brothers Supermarket
2022.10 - 2024.06
- Provided Outstanding Customer service, attending to guests' needs and resolving their issues to foster a warm and enjoyable shopping environment.
- Operated cash register for cash and credit card transactions with exceptional accuracy levels.
- Assisted with inventory management by restocking shelves, organizing merchandise, and maintaining a clean and clutter-free work area.
- Guided customers in utilizing the Patel Brothers app, ensuring seamless digital product identification for rewards points and discounts.
- Provided technical support and educated users on app features, promoting active engagement with the customer loyalty program.
- Operated point-of-sale systems efficiently and accurately, managing cash transactions and balancing registers at the end of each shift.
- Collaborated with team members to provide a safe and efficient environment, ensuring guest satisfaction at all times.
Pharmaceutical Care Coordinator
Medplus Pharmaceuticals
2005.09 - 2022.07
- Monitored, documented, and communicated critical patient data to healthcare staff to optimize treatment plans and ensure efficient care delivery.
- Utilized proprietary software and databases to accurately manage and update patient records, tracking patient health conditions and services rendered.
- Collaborated with healthcare staff to create customized care plans, ensuring the unique needs of patient were adressed.
- Managed pharmacy inventory, overseeing the procurement of supplies and kept check on inventory levels to ensure smooth operations.
Medical Assistant
Dr. John Cirroti's Office
2002.02 - 2005.11
- Updated and maintained accurate inventory records, including vaccination logs and expiration dates, to ensure compliance and proper documentation.
- Addressed patient questions, managed phone inquiries, providing office information, and routing calls to the appropriate staff
- Collected and recorded patient medical history, noting prescriptions, symptoms and allergies to assist in accurate diagnosis and treatment
- Sanitized and organized exam rooms and medical equipment to maintain a hygienic and productive clinical environment.
Education
High School Diploma -
Kamala Nehru Polytechnic Institute
Hyderabad, India07.1989
Skills
- Cash Register Operation
- Pharmacy Operations
- Customer Assistance
- POS Systems
- Purchase assistance
- Loss Prevention
- Inventory Control
- Point of Sale proficiency
- Refunds and exchanges
Timeline
Cashier
Patel Brothers Supermarket
2022.10 - 2024.06
Pharmaceutical Care Coordinator
Medplus Pharmaceuticals
2005.09 - 2022.07
Medical Assistant
Dr. John Cirroti's Office
2002.02 - 2005.11
High School Diploma -
Kamala Nehru Polytechnic Institute
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