Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

Lathe Edelmann

Dagsboro,DE

Summary

Motivated and hands-on individual with experience enhancing network security and solving IT challenges at Misaki Sushi. Committed to delivering excellent customer support, building strong relationships, and ensuring customer satisfaction. Skilled in identifying opportunities to improve processes, boost efficiency, and maintain security standards. Comfortable communicating with customers to drive sales, encourage repeat business, and foster loyalty. Thrives in collaborative environments, working closely with team members to meet goals, maintain a welcoming atmosphere, and contribute to overall success. Dedicated to learning and growing while making a positive impact in any role.

Overview

7
7
years of professional experience

Work History

Network Administrator

Misaki Sushi
07.2023 - Current
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Identified and immediately resolved issues with network devices.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
  • Reduced downtime with proactive identification and resolution of IT issues.

Appointment Coordinator

TNT Fitness
07.2021 - 07.2023
  • Directed telephone calls to appropriate parties.
  • Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
  • Regularly reviewed current processes for potential improvements, sharing insights with management for continuous optimization of the work environment.
  • Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.

Sales Associate

Atlantic Shoals
02.2018 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Cyber Security

Salisbury University
Salisbury, MD
12-2027

Skills

  • Network troubleshooting
  • System administration
  • Technical support
  • Customer support
  • Security architecture
  • Network security
  • Information security analysis
  • Cybersecurity best practices

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Electronics and Circuit Building
  • Coding and Programming
  • 3D Printing
  • Cyber Security

Timeline

Network Administrator

Misaki Sushi
07.2023 - Current

Appointment Coordinator

TNT Fitness
07.2021 - 07.2023

Sales Associate

Atlantic Shoals
02.2018 - 06.2021

Bachelor of Science - Cyber Security

Salisbury University
Lathe Edelmann