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Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Certification
Professional Training
Generic

LATHERIO KIDD

Laurel,MD

Work Preference

Job Search Status

Not actively looking

Desired Job Title

RPA DeveloperInformation Technology SpecialistIT Generalist 3Asset Management AnalystLight Industrial 6

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

RemoteHybrid
Location: Laurel, MD
Open to relocation: No

Salary Range

105000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPersonal development programsTeam Building / Company RetreatsStock Options / Equity / Profit Sharing401k match4-day work weekPaid sick leavePaid time offHealthcare benefits

Summary

Skilled IT professional with over 5 years of experience in information technology, data analytics, help desk, and cybersecurity. Expert in SharePoint administration, hardware/software troubleshooting, project management, and RPA. Holds an active secret clearance and excels in optimizing IT operations and user support. Dedicated to delivering high-quality solutions and driving process improvements to enhance organizational efficiency and security. Air Force Veteran

Overview

15
15
years of professional experience
1
1
Certificate

Work History

RPA Developer

Morgan Business Consulting
Arlington, VA
04.2025 - Current
  • Contributed to the U.S. Navy Financial Management and Digital Transformation Division's (FMDDT) Automation-as-a-Service (AaaS) program, supporting an award-winning team recognized with the FMDDT Moonshot Award and SDFM Large Program of the Year Award for delivering innovative automation solutions that accelerated mission outcomes.
  • Designed, developed, tested, deployed, and maintained enterprise automation solutions utilizing UiPath Studio, REFramework, UiPath Orchestrator, Power Automate, Power BI, and Microsoft Power Platform technologies in support of Navy financial management modernization initiatives.
  • Partnered with Navy commands, government stakeholders, business analysts, and technical teams to gather requirements, evaluate business processes, and deliver scalable automation solutions that improved operational efficiency, data accuracy, and process reliability.
  • Developed automated workflows, dashboards, and business intelligence solutions that streamlined reporting, reduced manual effort, and provided leadership with actionable insights through real-time data visualization and analytics.
  • Administered and optimized UiPath Orchestrator environments, managing robots, queues, assets, schedules, triggers, monitoring, and production support activities for mission-critical automation processes.
  • Created comprehensive technical documentation, including Process Design Documents (PDDs), Solution Design Documents (SDDs), test plans, deployment guides, operational runbooks, and knowledge transfer materials supporting long-term maintainability and governance.
  • Implemented secure automation frameworks, exception handling, logging, auditing, and compliance controls aligned with Department of Defense (DoD) and Department of the Navy (DoN) standards.
  • Served as a lead instructor and mentor for the Navy's Citizen Developer Program, delivering classroom instruction, office hours, technical demonstrations, and hands-on coaching to government personnel learning Robotic Process Automation and low-code automation technologies.
  • Played a key role in modernizing the FMDDT Community of Practice / Center of Excellence training program, developing educational content and supporting enterprise-wide automation adoption initiatives.
  • Participated in Agile software development activities including sprint planning, backlog refinement, peer reviews, stakeholder demonstrations, user acceptance testing (UAT), and continuous improvement initiatives.
  • Consistently exceeded annual utilization goals while supporting development, operations and maintenance (O&M), training, client engagement, and innovation efforts across multiple automation initiatives.

RPA Developer

Insight Global
Fort Belvoir, VA
01.2024 - 04.2025
  • Robot Configuration: Implemented robot configuration based on business requirements using the UiPath software suite.
  • Documentation Management: Maintained documentation for RPA implementations, including flowcharts and diagrams.
  • Security, Scalability, and Reliability: Implemented best practices during robotics projects, ensuring high standards in security, scalability, and reliability.
  • Stakeholder Collaboration: Collaborated in stakeholder meetings to identify opportunities for improving operational workflows.
  • Test Result Documentation: Documented test results for every robot developed and ensured their accuracy before deployment.
  • Post-Deployment Maintenance: Managed post-deployment maintenance duties, including debugging and troubleshooting errors.
  • RPA Integration: Examined opportunities for integrating RPA within company operations to enhance efficiency.
  • Process Optimization: Optimized robotic processes to enhance productivity and minimize expenses.
  • Compliance Assurance: Ensured compliance with organizational policies during the development of RPA solutions.
  • Research and Development: Conducted research on new technologies to improve RPA solutions.
  • Automation Identification: Identified further automation opportunities by analyzing current processes and workflows.
  • High-Quality Code Delivery: Delivered high-quality code to meet functional and technical specifications, ensuring successful project completion.
  • Front-End and Back-End Solutions: Designed robust solutions adhering to test-driven development principles to guarantee code reliability.
  • Code Review Participation: Actively participated in code review meetings, offering insights on bugs and inefficiencies, and proposing solutions.
  • Software System Optimization: Modified existing software systems to optimize performance and introduced new features to enhance functionality.
  • User Experience Improvement: Developed user-friendly interfaces, streamlining management and improving the end-user experience.
  • Web Layout Design: Constructed layouts using HTML5 and CSS3, ensuring compliance with industry standards.
  • Web Application Development: Designed and implemented websites, portals, and large-scale web applications for diverse clients.
  • Client Requirement Translation: Translated client requirements into detailed product stories and actionable tasks.
  • Issue Troubleshooting: Conducted thorough testing and remediation before deployment to ensure a seamless user experience.
  • Content Management: Directed the design, writing, and production of page content to meet project demands and exceed customer expectations.

Information Technology Specialist

OBXtek
02.2023 - 08.2023
  • SharePoint Administration: Managed the SharePoint Portal server, ensuring secure document storage, version control, and collaborative workspaces.
  • UiPath-Driven Release Automation: Integrated UiPath into the software release pipeline, automating build package creation, documentation tracking, and release notifications.
  • Process Automation: Leveraged UiPath to automate the review and approval workflows for change requests, ensuring compliance and speeding up release cycles.
  • Automation Documentation: Maintained detailed documentation for all UiPath processes implemented, ensuring transparency and ease of maintenance.
  • UiPath Implementation: Deployed UiPath-based automation solutions to streamline IT service management tasks, reducing manual efforts and improving response times.
  • Bot Development: Developed and configured UiPath bots to automate routine IT operations such as ticket management, system monitoring, and data entry.
  • Maintenance and Support: Provided ongoing support and maintenance for UiPath automations, troubleshooting issues and ensuring seamless bot performance.
  • Technical Training: Provided expertise on hardware/software capabilities, user interfaces, error analysis, and data access routines through targeted training programs.
  • Vendor Collaboration: Collaborated effectively with vendors for prompt resolution of technical issues.
  • Efficient Ticket Management: Utilized the Remedy Action Request System for efficient trouble ticket management and resolution.
  • License Compliance: Managed and tracked licenses for non-enterprise software, ensuring compliance with licensing agreements.

IT Generalist 3

GOVCIO
Alexandria, VA
06.2022 - 02.2023
  • Release Coordination: Coordinated, planned, scheduled, and executed enterprise software releases, supporting service delivery.
  • Build Package Management: Built product components for candidate build packages and tracked revision numbers.
  • Documentation Compliance: Ensured that required documentation was created and attached to corresponding Change Requests (CR).
  • Release Information Communication: Tracked and communicated release information through development and testing phases to stakeholders.
  • SharePoint Environment Planning: Planned and designed Microsoft SharePoint environments for software/hardware change requests.
  • Configuration Database Management: Recorded release package information into the Configuration Management Database (CMDB).
  • SharePoint Privilege Development: Developed and modified SharePoint user privileges in compliance with SOPs.
  • Intranet Development: Created a company-wide intranet solution using SharePoint Server 2016, integrating workflows for change request approval.
  • Release Meeting Coordination: Conducted regular release meetings and communicated release management policy and changes to relevant parties.
  • Change Request Review: Reviewed Change Requests (CR) and assigned them to the appropriate project team member.
  • Content Governance Leadership: Led content management and governance practices using workflow automation tools.
  • UiPath-Based Data Automation: Automated data processing tasks using UiPath, including the extraction, transformation, and loading (ETL) of data across multiple systems.
  • Knowledge Management Automation: Used UiPath to automate the management and distribution of knowledge assets, improving data accessibility for military personnel.
  • UiPath R&D: Conducted research on UiPath capabilities, identifying new opportunities to enhance operational efficiency within military knowledge management systems.

Asset Management Analyst

Direct Viz
Andrews Air Force Base, MD
11.2021 - 06.2022
  • Asset and Configuration Tracking: Managed asset configurations using UiPath, automating data entry for better visibility and control over system changes.
  • Workflow Automation: Led efforts to automate configuration and release tracking workflows, reducing manual efforts and increasing project throughput.
  • Collaboration and Process Improvement: Worked closely with cross-functional teams to identify opportunities for automation, improving overall process efficiency.
  • Configuration Compliance: Conducted regular audits to maintain adherence to configuration management standards.
  • Documentation: Developed comprehensive asset management documentation, facilitating transparency and process consistency.

Light Industrial 6

Randstad
11.2021 - 05.2022
  • Warehouse Automation: Developed UiPath bots to automate material tracking and scheduling, improving warehouse operations.
  • Safety and Compliance Automation: Implemented UiPath to automate safety inspections and compliance checks, reducing the need for manual audits.
  • Task Scheduling Automation: Utilized UiPath for task scheduling, ensuring timely completion of production tasks and minimizing delays.

Logistics Clerk

Goldbelt Inc.
12.2019 - 07.2021
  • Inventory Automation with UiPath: Automated inventory tracking and documentation processes, reducing human errors in shipping and receiving operations.
  • Supply Chain Optimization: Used UiPath to automate supply chain reporting, providing real-time updates and increasing operational efficiency.
  • Data Entry Automation: Implemented UiPath for automating data entry tasks in logistics systems, streamlining reporting and ensuring accuracy.

Data Analyst/Knowledge Management Specialist

U.S. Air Force
Andrews AFB, MD
05.2015 - 11.2019
  • Technical Proficiency: Demonstrated proficiency in technologies like SharePoint and C#.NET.
  • Configuration Management Audits: Conducted audits and analysis to ensure proper configuration management and consistency.
  • Storage Limit Management: Managed storage limits and shared drives for a unit of 300 enlisted members and 25 officers.
  • System Design Assistance: Assisted in creating system design and functional specifications for internal development projects.
  • Project Planning and Management: Planned and managed projects to ensure effective execution in line with established processes.
  • Special Air Mission Support: Provided ground support for special air and foreign missions, ensuring safe transport of high-ranking officials.
  • Cargo Compliance Management: Ensured compliance with cargo documentation, packaging, labeling, and marking requirements.
  • Document Control Management: Managed document control, tracked transmittals, and coordinated revisions.
  • Document Management Policy Enforcement: Set up, optimized, and enforced consistent document management policies.
  • Data Accuracy Verification: Verified accuracy and integrity of supplied data against established standards.
  • Distinguished Visitor Coordination: Mapped and executed the transfer of distinguished visitors, personnel, and cargo on schedule.

Security Officer

DSI Security Services
Monroe, LA
01.2013 - 04.2015
  • Patrol and Surveillance: Patrolled assigned areas to ensure safety and security of premises, personnel, and visitors.
  • Surveillance Monitoring: Monitored surveillance cameras and alarm systems to detect suspicious activity or potential threats.
  • Incident Response: Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary.
  • Thorough Inspections: Conducted inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering premises.
  • Record Maintenance: Maintained accurate records of daily activities, including incident reports, shift logs, and visitor logs.
  • Access Control Implementation: Implemented access control measures by verifying identification credentials for individuals entering restricted areas.
  • Law Enforcement Collaboration: Collaborated with law enforcement agencies during investigations or incidents.
  • Safety Equipment Checks: Performed regular checks on fire extinguishers, emergency exits, and other safety equipment.
  • Customer Service: Provided excellent customer service by assisting visitors with directions and information about facilities' policies.
  • Training Participation: Participated in ongoing training programs to stay updated on security protocols and techniques.
  • Emergency Response Planning: Assisted in developing emergency response plans and conducting drills.
  • Security Vulnerability Identification: Identified potential security vulnerabilities or risks and recommended preventive measures.
  • Crowd Control Management: Managed crowd control during special events or high-traffic periods while maintaining a calm environment.

UPS Package Handler Supervisor

UPS
Monroe, LA
08.2011 - 04.2014
  • Customer Service Excellence: Provided excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction in a fast-paced retail environment.
  • Shipping and Packaging Assistance: Assisted customers with shipping, packaging, and printing needs, ensuring accuracy and efficiency.
  • Transaction Management: Operated cash register to process transactions accurately and efficiently, contributing to a smooth customer experience.
  • Inventory Management: Maintained inventory levels by restocking shelves and monitoring supplies, ensuring product availability.
  • Shipment Management: Managed incoming and outgoing shipments, including tracking packages and updating delivery status to ensure timely deliveries.
  • Product Knowledge Application: Demonstrated product knowledge to recommend appropriate shipping methods based on customer requirements.
  • Team Collaboration: Collaborated with team members to ensure a smooth workflow and timely completion of tasks.
  • IT Policy Implementation: Implemented new IT policies and procedures to ensure compliance with industry standards and regulations.
  • Technology System Oversight: Oversaw the installation, configuration, and maintenance of hardware, software, and network systems.
  • Technical Issue Resolution: Led troubleshooting efforts to resolve complex technical issues, minimizing downtime and maximizing productivity.
  • Strategic Planning Collaboration: Collaborated with cross-functional teams to develop strategic plans for technology infrastructure upgrades.
  • Staff Training Development: Developed training programs for staff members to enhance their technical skills and knowledge.
  • Vendor Evaluation and Negotiation: Evaluated vendor proposals and negotiated contracts for hardware/software purchases at competitive prices.

Customer Service Representative

Toys 'R' Us
Monroe, LA
09.2011 - 01.2013
  • Customer Service Excellence: Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • High-Volume Call and Email Management: Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution.
  • Customer Relationship Building: Built rapport with customers through active listening, empathy, and personalized interactions to enhance their experience.
  • Product Knowledge Application: Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information.
  • Complex Complaint Resolution: Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions.
  • Website Navigation Assistance: Assisted customers in navigating the company website, troubleshooting technical issues, and placing orders online.
  • Cross-Functional Collaboration: Collaborated with cross-functional teams to escalate unresolved issues and ensure timely resolution for customers.
  • CRM Management: Maintained detailed records of all customer interactions in the CRM system for future reference and analysis.
  • Process Improvement Identification: Identified opportunities for process improvement based on common customer inquiries or pain points.
  • Training Participation: Participated in regular training sessions to stay updated on product features, policies, procedures, and industry trends.
  • Upselling Expertise: Upsold additional products or services to customers based on their needs and preferences, driving additional sales.
  • Billing and Payment Handling: Handled billing inquiries including payment processing, refunds, adjustments, and account updates accurately and efficiently.
  • Order Fulfillment Assistance: Assisted with order fulfillment processes such as tracking shipments or coordinating returns/exchanges when necessary.
  • Proactive Customer Follow-Up: Proactively followed up with customers after issue resolution to ensure their satisfaction was maintained.

Education

Master of Science - Computer Science

Colorado Technical University
Colorado Springs, CO
10-2026

Bachelor of Science - Computer Engineering

Colorado Technical University
Colorado Springs, CO
05-2025

Associate of Arts in Sciences - Computer Science

Everest University
Orlando, FL
05-2014

Skills

  • Robotic process automation (RPA) and UiPath tools
  • Workflow and business process automation
  • Enterprise application integration
  • Power BI and data visualization
  • Microsoft SQL Server and SQL
  • Python programming
  • REST API integration
  • ETL processes and data integration
  • Dashboard development and business intelligence reporting
  • Active Directory management
  • Configuration, release, and change management
  • Technical documentation and system design
  • Testing and debugging methodologies
  • Production support and maintenance strategies
  • Requirements analysis and process mining techniques
  • Software development lifecycle (SDLC) and agile development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

RPA Developer

Morgan Business Consulting
04.2025 - Current

RPA Developer

Insight Global
01.2024 - 04.2025

Information Technology Specialist

OBXtek
02.2023 - 08.2023

IT Generalist 3

GOVCIO
06.2022 - 02.2023

Asset Management Analyst

Direct Viz
11.2021 - 06.2022

Light Industrial 6

Randstad
11.2021 - 05.2022

Logistics Clerk

Goldbelt Inc.
12.2019 - 07.2021

Data Analyst/Knowledge Management Specialist

U.S. Air Force
05.2015 - 11.2019

Security Officer

DSI Security Services
01.2013 - 04.2015

Customer Service Representative

Toys 'R' Us
09.2011 - 01.2013

UPS Package Handler Supervisor

UPS
08.2011 - 04.2014

Bachelor of Science - Computer Engineering

Colorado Technical University

Associate of Arts in Sciences - Computer Science

Everest University

Master of Science - Computer Science

Colorado Technical University

Certification

  • CompTIA Security+
    Certification Date: April 10, 2022, Expiration Date: April 10, 2025
  • Cyber Security Analyst (CSA ACI)
    Completion Date: September 22, 2023
  • EC-Council Certified Network Defender (CND v2)
    Completion Date: May 20, 2022
  • Cisco Certified Network Administrator (CCNA) Part 1 & 2
    Part 1 Completion Date: April 22, 2022
    Part 2 Completion Date: May 6, 2022
  • ITIL 4® Foundation (PITG)
    Completion Date: October 15, 2021
  • CompTIA Network+
    Completion Date: December 3, 2021
  • CompTIA A+
    Completion Date: November 12, 2021

Professional Training

  • Advanced Software Development in Python
    Code Fellows, Completion Date: March 15, 2024
  • Intermediate Software Development (Code 301)
    Code Fellows, Completion Date: December 22, 2023
  • Foundations of Software Development (Code 201)
    Code Fellows, Completion Date: November 17, 2023
  • Intro to Software Development (Code 102)
    Code Fellows, Completion Date: October 13, 2023

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