Latia Hughes
Buffalo
Summary
- Experienced with data entry software and techniques, ensuring high accuracy and efficiency. Utilizes strong organizational skills to maintain data integrity and streamline processes. Track record of adapting to varied tasks and collaborating effectively within teams. Team player works to support group efforts to meet critical deadlines.
Overview
11
11
years of professional experience
Work History
Data Entry Processor
P&A Group
10.2019 - Current
- Highly Organized professional specializing in data entry and management. Processing a strong understanding of data integrity principles and best practices for information accuracy.
- Experienced in inputting diverse types of data from various sources, performing data cleansing and validation, and generating reports as needed.
- Completed data entry tasks with accuracy and efficiency.
- Adept at working independently and collaborating to meet deadlines and maintain efficient data workflows.
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding policies and coverage.
- Compiled data and reviewed information for accuracy prior to input.
- Updated multiple Insurance carriers with information of enrollments, terminations, and changes made to participants accounts.
- Diligently tracked and documented pending payments, ensuring accuracy in recording and categorizing outstanding balances.
- Efficiently identified and analyzed the reasons for pending payments, implementing effective solutions to expedite processing and minimize delays.
- Collectively applied checks and ACH payments to participants accounts to ensure that they are up-to-date with their payment statuses.
- Contributed to team success by collaborating with colleagues on cross-functional projects, streamlining internal processes for better productivity.
- Experienced in verification while resolving data errors, ensuring the accuracy and consistency of information across databases and systems.
- Maintained compliance with industry regulations by staying updated on changing laws and ensuring all documentation was completed accurately.
- Obtained scanned records and uploaded into database.
Receptionist
Williamsville Suburban Nursing Home
01.2016 - 07.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed all aspects of the resident admission process, including application review, documentation gathering, and coordination with relevant departments.
- Ensured accurate and timely completion of admission paperwork, adhering to all regulatory guidelines and internal policies.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained organized and confidential resident files, both physical and electronic.
Dietary Aide
Williamsville Suburban Nursing Home
12.2013 - 01.2016
- Provide food preparation and cooking instructions to cooks and kitchen staff
- Assist kitchen staff in preparing food items and cooking them according to pre-developed recipes
- Prepare snack items for residents with diseases such as diabetes or hypertension
- Oversee the cleanliness of kitchen counters, utensils and dishware to ensure conformation with cleanliness standards
- Observe residents’ food intake and record information regarding food allergies
- Assist in placing food items on food trucks so that it can be delivered to residents
- Transport food from kitchen to dining areas by ensuring proper temperature and in a time efficient manner
- Served meals to residents in accordance with established schedules and dietary procedures.
Education
Associates Degree - Liberal Arts
Erie Community College
Buffalo, New York05.2014
Skills
- Basic knowledge of PC
- Computer software
- Word
- PowerPoint
- Accuracy and attention to detail
- Deadline oriented approach
- Information verification
- Data verification
- Performance improvement
- Data processing
- Error correction
- Identifying errors
Timeline
Data Entry Processor
P&A Group
10.2019 - Current
Receptionist
Williamsville Suburban Nursing Home
01.2016 - 07.2018
Dietary Aide
Williamsville Suburban Nursing Home
12.2013 - 01.2016
Associates Degree - Liberal Arts
Erie Community College
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