Latia Thrash
Whistler,AL
Summary
Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
18
18
years of professional experience
Work History
Claims Adjuster
Pilot Catastrophe Services
09.2022 - 05.2023
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Answered customer questions regarding deductibles.
- Verified insurance claims and determined fair amount for settlement.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Mitigated risks and increased profitability with well-developed strategies for reducing future claims and costs.
- Substantiated legitimate claims and denied unjustified claims.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
Claims Adjuster
Pilot Catastrophe Services
08.2021 - 03.2022
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Answered customer questions regarding deductibles.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Substantiated legitimate claims and denied unjustified claims.
- Organized, planned and documented materials for [Type] claims.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
CNA
SnapNurse
07.2020 - 04.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
Diversicare
05.2020 - 07.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
One Staffing Solutions
09.2019 - 05.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CSR
Express Employment Professionals
10.2018 - 08.2019
- Entered orders into computer database system
- Assessed caller accounts to determine benefits, identify service needs and resolve issues
CNA
Onestaff Medical
12.2017 - 05.2019
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Maintained best-in-class standards for individualized care in 150-bed unit by continuously checking in with patients and families and quickly providing care
CNA
AZALEA GARDENS
10.2012 - 02.2018
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Transported patients between rooms and appointments or testing locations
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
Claims Adjuster
Pilot Catastrophe
09.2017 - 11.2017
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
CNA
Cogburn
03.2010 - 09.2012
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Maintained best-in-class standards for individualized care in 140-bed unit by continuously checking in with patients and families and quickly providing care
CNA
Providence Hospital
06.2006 - 01.2010
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Maintained best-in-class standards for individualized care in 16-bed unit by continuously checking in with patients and families and quickly providing care
- Oversaw and maintained patients' rooms, group living areas and nurse stations
CNA
Gordon Oaks
03.2005 - 08.2006
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Education
High School Diploma -
M.T.BLOUNT HIGH SCHOOL
PRICHARD, ALSkills
- Fact-Finding
- Outbound Calls
- Records Preparation
- Claims Pro
- Policy investigations
- Legal proceedings knowledge
- Personal, casualty and property loss
- Valuation knowledge
- Hail and wind damage specialist
- Advanced computer skills
Licensed States
AL
MS
FL
LA
TX
MN
MT
SC
OK
ID
IN
Timeline
Claims Adjuster
Pilot Catastrophe Services
09.2022 - 05.2023
Claims Adjuster
Pilot Catastrophe Services
08.2021 - 03.2022
CNA
SnapNurse
07.2020 - 04.2021
CNA
Diversicare
05.2020 - 07.2020
CNA
One Staffing Solutions
09.2019 - 05.2020
CSR
Express Employment Professionals
10.2018 - 08.2019
CNA
Onestaff Medical
12.2017 - 05.2019
Claims Adjuster
Pilot Catastrophe
09.2017 - 11.2017
CNA
AZALEA GARDENS
10.2012 - 02.2018
CNA
Cogburn
03.2010 - 09.2012
CNA
Providence Hospital
06.2006 - 01.2010
CNA
Gordon Oaks
03.2005 - 08.2006
High School Diploma -
M.T.BLOUNT HIGH SCHOOL
Similar Profiles
Kyle KeysKyle Keys
Inside Claims Adjuster at Pilot Catastrophe ServicesInside Claims Adjuster at Pilot Catastrophe Services
Orville Barrington WrightOrville Barrington Wright
Independent Adjuster at Pilot Catastrophe Services,Independent Adjuster at Pilot Catastrophe Services,
Samone StephensSamone Stephens
Independent Adjuster at Pilot Catastrophe ServicesIndependent Adjuster at Pilot Catastrophe Services
Samantha WoodsSamantha Woods
Claims Adjuster at Pilot Catastrophe ServicesClaims Adjuster at Pilot Catastrophe Services
Macedric GambleMacedric Gamble
Captain at G.O.LCaptain at G.O.L