LaTia Gipson
Grand Rapids,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
HR Assistant
St. Ann's Home
10.2023 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Participated in job fairs to recruit new talent.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Regional Trainer
Beacon Specialized Living
07.2022 - Current
- Delivered training to 20+ staff members while managing employees to maximize performance.
- Improved training program effectiveness while monitoring, evaluating and recording initiatives to deliver management feedback for corrective action planning.
- Complete weekly onboarding for new hires
- Aided workers with job improvement skills while developing alternative training methods.
- Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for trainings.
- Partnered with management to conduct individual training needs analysis for required coaching and training.
- Provide coaching and mentoring to employees.
- Train and mentor new personnel hired to fulfill various roles.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conduct needs assessments to identify gaps in performance and develop target learning solutions.
- Facilitated virtual, in-person and blended learning sessions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Assist with payroll process in ADP
- Track training compliance for assigned region
- Certified CPI instructor
- Certified CPR instructor
Medical Referral Specialist
Metro Health University Of Michigan Health
02.2020 - 07.2022
- Built professional relationships with service providers.
- Partnered with other departments to provide top-notch service to clients.
- Scheduled appointments with specialists on behalf of clients.
- Verified insurance benefits.
- Review and process incoming and outgoing referrals in a timely manner
- Follow-up on specialty outpatient care/services
- Ensures referrals are processed within 48 hours
- Obtain prior and retro authorization for procedures
- Complete required Corporate Compliance / HIPAA education
Staffing Coordinator
Spectrum Health Visiting Nurse Association
05.2017 - 02.2020
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Triage calls from patients to ensure all concerns are properly addressed
- Ensure all clinicians within visiting nurses stay productive
- Mentored new employees
- Act as superuser for EPIC
- Responsible for obtaining complete and accurate patient demographic, financial, and insurance information from patients
Senior Staffing Manager
Home Instead Senior Care Home
04.2015 - 05.2017
- Performed sourcing, interviewing, negotiations and hiring.
- Reviewed applications and resumes to support hiring activities.
- Recruited and hired employees for direct care staff positions.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Developed marketing strategies to generate leads.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Staffing Coordinator
CreekView Health Center
08.2014 - 04.2015
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Verified payroll, vacation and sick time hours to support
- Interviewed new personnel and oversaw all staffing operations.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Utilized online applicant tracking system to screen resumes for all job openings.
- Cultivated relationships with recruitment agencies for access to larger talent pools.
ICF Residential Manager
Rescare Homecare
05.2010 - 08.2014
- Screen and interview applicants
- Complete onboarding process with new hires
- Ensure all employees were trained
- Supervised 30+ employees
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Verified payroll, vacation and sick time hours to support
- Interviewed new personnel and oversaw all staffing operations.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Assisted residents to make decisions to generate positive outcomes.
- Aligned supportive services to meet needs of residents.
- Communicated with family members, community representatives and external providers to foster supportive relationships.
Education
Bachelor of Science - Business Administration And Leadership
Cornerstone University
Grand Rapids, MI05.2022
Skills
- Innovative Training Approaches
- Organizational Efficiency
- Communications Management
- Recruitment and Selection
- Training and Development
- Policy and Procedure Implementation
- Timekeeping Software
- Administrative Support
- Office Coordination
- Analytical and Critical Thinking
- Critical Thinking
Timeline
HR Assistant
St. Ann's Home
10.2023 - Current
Regional Trainer
Beacon Specialized Living
07.2022 - Current
Medical Referral Specialist
Metro Health University Of Michigan Health
02.2020 - 07.2022
Staffing Coordinator
Spectrum Health Visiting Nurse Association
05.2017 - 02.2020
Senior Staffing Manager
Home Instead Senior Care Home
04.2015 - 05.2017
Staffing Coordinator
CreekView Health Center
08.2014 - 04.2015
ICF Residential Manager
Rescare Homecare
05.2010 - 08.2014
Bachelor of Science - Business Administration And Leadership
Cornerstone University
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