Latica Tara-Dee Foote

KPMG Jamaica

07.2023 - 02.2024

Delivered comprehensive administrative assistance to Managing Directors, Partners, and Principals, ensuring accuracy and professionalism in all correspondence and presentations
Collaborated with internal teams to manage invoices, client engagement letters, and related documentation, utilizing platforms like SYNC to ensure precision and efficiency
Served as a liaison among internal teams, clients, and executives, ensuring prompt and proactive communication to enhance collaboration
Identified opportunities for process enhancement, proposing and implementing streamlined procedures to boost efficiency and productivity within executive administrative services
Fostered synergy with internal departments, actively participating in cross-functional teams and contributing to strategic initiatives
Handled sensitive information with the utmost discretion and professionalism
Used advanced software to prepare documents, reports, and presentations.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

KPMG

01.2023 - 06.2023

Ensured client satisfaction through prompt, proactive, and clear communication, contributing to a client satisfaction score of 100%
Supported overall team success by achieving client satisfaction scores of 5
Organized an HIV initiative that broadened awareness among KJESS and KJAM customers, emphasizing the importance of health and wellness
Created and shared presentations with teammates on improving monthly audit scores
Developed and delivered presentations on various process areas or topics geared toward personal and professional growth for teammates
Created infomercials for newsletters to meet the needs of internal customers
Worked with senior management to initiate new projects and assist in various processes.
Volunteered to help with special projects of varying degrees of complexity.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Used advanced software to prepare documents, reports, and presentations.

Jamaica Cultural Development Commission (JCDC)

08.2019 - 11.2020

Prepared reports, contracts, vacation leave letters, and other documents as requested to assist management in delivering exceptional customer service
Responded to internal and external customer queries to ensure 100% customer satisfaction
Supported the HR Manager by maintaining proper records, including copying and filing documents
Supported all departments by dispatching important documentation to relevant departments
Maintained attendance records by updating and monitoring the staff register
Booked hotel reservations for adjudicators and specialists to facilitate out-of-parish competitions

Summary