Laticia Dixon
Waukegan,IL
Summary
Dedicated health professional with a strong background in patient care and safety management. Proven ability to implement personalized care plans while collaborating effectively with healthcare teams to improve client outcomes and ensure safety.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Health Aide
Comfort Keepers
Buffalo Grove, IL
09.2024 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Utilized mobility aids and medical equipment effectively to support client independence.
- Maintained accurate records of care provided and client progress notes.
- Developed and implemented personalized care plans in collaboration with families and healthcare teams.
- Educated clients and families on health management and safety protocols.
Health and Safety Officer
YWCA
Gurnee, IL
04.2018 - 11.2024
- Developed and implemented comprehensive safety training programs for staff and volunteers.
- Conducted regular safety audits to identify hazards and ensure compliance with regulations.
- Led incident investigations, analyzing root causes to prevent future occurrences.
- Monitored workplace conditions, recommending improvements to enhance employee safety.
- Trained staff on best practices for health and safety protocols and regulations.
- Engaged with external agencies to stay updated on evolving health and safety standards.
- Provided support during accident investigations to determine root causes and prevent future incidents.
Team Lead
Portillos
Vernon Hills, IL
02.2016 - 04.2018
- Supervised daily operations, ensuring compliance with company policies and quality standards.
- Led team meetings to enhance communication and streamline workflow processes.
- Trained new staff on operational procedures and customer service expectations.
- Implemented initiatives to improve efficiency in food preparation and service delivery.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
Assistant Manager
KFC
Chicago, IL
05.2010 - 02.2016
- Supervised daily operations, ensuring compliance with food safety and quality standards.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management systems to streamline supply chain processes.
- Developed and executed promotional strategies to enhance customer engagement.
- Coordinated scheduling to optimize labor costs while maintaining service levels.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Led team meetings to communicate goals, expectations, and performance feedback.
Education
High School Diploma - Medical Assistant
GARDEN STATE
Jersey City, NJ07-2026
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Bathing assistance
- Vital signs monitoring
- Housekeeping
- Dressing assistance
- First aid and safety
- Mobility support
- Care plan management
- Patient transportation
- ADL support
- Patient education
Accomplishments
CDA certification
Certification
- CDA certification
- HCA - Home Care Aide
Timeline
Home Health Aide
Comfort Keepers
09.2024 - Current
Health and Safety Officer
YWCA
04.2018 - 11.2024
Team Lead
Portillos
02.2016 - 04.2018
Assistant Manager
KFC
05.2010 - 02.2016
High School Diploma - Medical Assistant
GARDEN STATE