Laticia Vargas
Gary,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
21st Century Charter School @ Gary
2015.03 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed filing system, entered data and completed other clerical tasks.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Managed 20+ phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Cashier
Walmart
2000.11 - 2010.01
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted 100+ of customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
William A. Wirt High School
210 N Grand Blvd Gary, IN 4640306.2000
Skills
- Office Administration
- Letter preparation
- Mail handling
- Scheduling
- Clerical Support
- Filing
- Confidential Document Control
- Customer and client relations
- Spreadsheets
- Administrative Support
- Multi-line phone proficiency
Timeline
Administrative Assistant
21st Century Charter School @ Gary
2015.03 - Current
Cashier
Walmart
2000.11 - 2010.01
High School Diploma -
William A. Wirt High School
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