LaTiece Baker
Converse
Summary
Highly skilled Air Force Medic with extensive experience providing emergency and trauma care in a level 1 trauma center. Experience in IV lines including placement with ultrasound guidance, patient assessments, emergency procedures, wound care, specimen collection and multidisciplinary team collaboration. Certified BLS/EMT and Nursing instructor with a strong background in training healthcare professionals while maintaining exceptional patient care standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nursing/EMS Instructor
United States Air Force
San Antonio, TX
03.2026 - Current
- Assisted in evaluating student performance through practical assessments and feedback.
- Fostered a positive learning environment by promoting teamwork and communication among students.
- Conducted regular skills testing for students, providing constructive feedback on areas needing improvement.
- Improved student performance in emergency medical procedures through hands-on demonstrations and practice scenarios.
- Introduced scenario-based learning activities that increased student confidence in handling real-world emergencies effectively.
BLS Instructor: BAMC
United States Air Force
San Antonio, TX
02.2025 - 02.2026
- Delivered comprehensive Basic Life Support training to Tri-service military members, enhancing lifesaving skills.
- Conducted practical assessments to evaluate learner proficiency in lifesaving procedures and techniques.
- Implemented feedback mechanisms to continuously enhance training effectiveness and participant satisfaction.
- Maintained up-to-date knowledge of CPR guidelines, ensuring compliance with the latest industry standards and practices.
- Provided timely communication with students regarding class schedules, updates, and any changes or cancellations as needed.
- Administered practical exams, providing constructive feedback to enhance students'' skills and performance.
- Ensured compliance with American Heart Association guidelines in all aspects of BLS instruction and certification procedures.
ER Medic: BAMC
United States Air Force
San Antonio, TX
03.2022 - 02.2025
- Administered emergency medical care to patients in high-pressure situations.
- Monitored vital signs and documented changes in patient conditions for accurate reporting.
- Conducted routine inspections of medical supplies, ensuring availability for critical operations.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected samples, labeled specimens properly, and transferred to laboratory for testing.
- Carried out phlebotomy procedures with and without ultrasound and watched for adverse reactions.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
Patient Access Representative
Banner Health, University Medical Center
Phoenix, AZ
08.2018 - 02.2022
- Managed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Streamlined appointment scheduling procedures to enhance patient flow and reduce wait times.
- Trained new staff on systems and protocols, fostering a collaborative work environment for improved service delivery.
- Coordinated insurance verification, resolving discrepancies to facilitate timely patient care and billing accuracy.
Patient Access Representative
Maricopa County Hospital
Phoenix, AZ
04.2015 - 07.2018
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Patient Access Representative
Seton Medical Center Austin
Austin, TX
10.2011 - 02.2015
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
- Demonstrated excellent problem-solving skills by identifying potential bottlenecks within the registration process and implementing effective solutions to address them.
- Enhanced patient experience, ensuring welcoming environment from first point of contact.
- Achieved high levels of accuracy in patient data entry, minimizing errors and enhancing record reliability.
Education
Bachelor of Science - Healthcare Administration
University of Arizona
Global Campus07-2027
Associate of Applied Science - Practical Nursing
Community College of The Air Force
San Antonio, TX08-2025
Associate of Arts - Nursing
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ04-2020
Associate of Applied Science - Medical Assisting
Careet Technical College
Shreveport, LASkills
- Professionalism and ethics
- Active listening techniques
- Patient assessment techniques
- Continuous learning commitment
- Public speaking confidence
- Adaptive teaching methods
- Self-motivation strategies
- Stress management techniques
- Problem-solving
- Time management
- Medical terminology
Accomplishments
- Provided assistance to nurses and physicians in a 42-bed level-1 trauma center emergency department.
- Preceptor to 157 clinical students through emergency and trauma training
- Supported Texas Organ Sharing Alliance, coordinating 9 donors & preserving 13 vital organs, saving the lives of 10 community members.
Affiliations
United States Air Force
Certification
- BLS Instructor, American Heart Association
- Instructor Certification: United states Air Force
- BLS/ALS/PALS certification
- Nationally registered EMT
Languages
Spanish
Professional Working
Timeline
Nursing/EMS Instructor
United States Air Force
03.2026 - Current
BLS Instructor: BAMC
United States Air Force
02.2025 - 02.2026
ER Medic: BAMC
United States Air Force
03.2022 - 02.2025
Patient Access Representative
Banner Health, University Medical Center
08.2018 - 02.2022
Patient Access Representative
Maricopa County Hospital
04.2015 - 07.2018
Patient Access Representative
Seton Medical Center Austin
10.2011 - 02.2015
Bachelor of Science - Healthcare Administration
University of Arizona
Associate of Applied Science - Practical Nursing
Community College of The Air Force
Associate of Arts - Nursing
Maricopa Community Colleges, Gateway Community College
Associate of Applied Science - Medical Assisting
Careet Technical College