Latiera James
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach to the HRIS Analyst role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
13
13
years of professional experience
Work History
HRIS Employee Central Specialist
Nielsen Multimedia
10.2023 - Current
- Deliver comprehensive support for organizational systems by developing, designing, implementing, and enhancing HR applications and business solutions.
- Facilitate both functional and technical system activities, including business process configuration and the management of scheduled system releases to ensure peak performance.
- Ensure robust data security and compliance by maintaining proper security access protocols.
- Execute routine data uploads as needed to assist with organizational HR changes, ensuring data accuracy and reliability.
- Collaborate in the implementation, user acceptance testing, lifecycle maintenance, and administration of HRIS projects to guarantee successful outcomes.
- Identify and propose process improvements and system enhancements to streamline operations and maximize efficiency within HR functions.
- Engage in various HR projects, providing essential technical support for HR systems and business processes to drive success.
- Cultivate and maintain positive relationships with HR, IT, and other business partners to facilitate the effective delivery of HRIS applications.
- Serve as a subject matter expert, offering insights to support informed decision-making related to employee changes (EC).
HRIS Analyst
Serta Simmons Bedding
02.2021 - 07.2023
- Conducted monthly regression testing to verify that the learning system operated effectively after updates, documenting procedures as standard work for team-wide use.
- Monitored and processed changes for validation reports while running configuration reports, and supporting system implementation projects and user acceptance testing (UAT).
- Provided daily support and resolved escalated issues for end users.
- Collaborated with external clients and internal process leaders to facilitate the implementation of SuccessFactors for Recruiting, Onboarding, Offboarding, and the Clear Star background system.
- Established user security settings in Recruiting Management (ADP), ensuring access compliance with business standards and internal controls, while assisting in the review of test scripts for system testing in SuccessFactors, Ceridian, and Clear Star.
- Led training sessions for HR Business Partners and HR Coordinators on SuccessFactors Recruiting, Onboarding, and Offboarding modules.
- Performed daily data uploads and validations, created business rules, processed data transactions, and updated role-based access and group permissions.
HR Coordinator
Serta Simmons Bedding
04.2019 - 02.2021
- Provided comprehensive recruiting and staffing support, including requisition creation, job posting, candidate dispositioning, and offer initiation.
- Assisted candidates and hiring managers with onboarding processes, including the utilization of the Applicant Tracking System, background checks, drug test initiation, and troubleshooting system issues.
- Coordinated new hire and change support in collaboration with Talent Acquisition, HR Business Partners, Plant Managers, Payroll, Legal, and Business Leaders.
- Achieved a 98% resolution rate while processing Service Now data requests covering various HR inquiries, including leave of absence initiation and management, pay changes, terminations, and position changes.
- Managed new hire profile creation in ADP and conducted I-9 verification.
- Provided office and administrative support related to background reporting from SASS and generated onboarding reports from Recruiting Management (ADP) for HR Business Partners to convey candidate status updates.
HR Generalist
JAS Forwarding USA
08.2016 - 04.2018
- Collaborated with HR leaders to coordinate recruitment efforts, including drafting job descriptions, posting positions on Jazz, Jobs in Logistics, LinkedIn, and state unemployment sites, managing the onboarding process, preparing and initiating offer letters, and updating organizational charts.
- Partnered with HR leaders on key initiatives, including employee engagement strategies and process improvements, ensuring compliance with local legislation and policies while leading an internal HR audit of over 500 I-9s to support ICE compliance.
- Served as a backup to the payroll manager, processing payroll every other pay cycle, generating payroll reports, and managing annual EEO-1 reporting.
- Handled leaves of absence requests, recorded 401(k) loans and deferrals, and initiated benefits enrollment for new hires.
Senior HR Coordinator
MarketSource
09.2012 - 03.2016
- Managed the complete candidate life cycle on a daily basis, including initiating background checks and drug screens, processing I-9s, monitoring candidate progress, ensuring completion of new hire paperwork, and providing timely follow-up.
- Acted as the primary point of contact for candidates throughout their journey, ensuring a smooth experience.
- Served as an integral HR liaison for Hiring Managers, Directors, and HR Business Partners, addressing process-related concerns, escalations, and providing status updates.
- Delivered exceptional customer service while directly supporting all Retail Channel Programs within Market Source.
- Utilized multiple databases to onboard and support innovative programs for internal hires and executive-level employees, as well as processing equipment requests.
- Contributed to team functions by assisting with new hire training, coordinating conference calls, conducting inter-department meetings, and supporting new process implementations.
- Facilitated multi-system training sessions for onboarding
Education
SAP Platform Administration Certification
Success Factors
04-2024
Master of Science - Project Management
Colorado Technical University
Colorado Springs, CO01.2015
Master of Arts - Business Administration-Human Resource Management
Colorado Technical University
Colorado Springs, CO01.2014
Bachelor of Science - Business Administration-Information Technology
Colorado Technical University
Colorado Springs, CO01.2012
Skills
- Proficient in Adobe Acrobat
- Skilled in creating Visio flowcharts
- Proficient in Microsoft Word
- Excel proficiency
- Proficient in Microsoft PowerPoint
- SharePoint collaboration tools
- ServiceNow platform management
- Regulatory compliance
- Business process analysis
- Technology process optimization
- Experience with ADP HR solutions
- Proficient in SAP SuccessFactors
- Workflow optimization
- Report generation
- Data validation
- HRIS expertise
Timeline
HRIS Employee Central Specialist
Nielsen Multimedia
10.2023 - Current
HRIS Analyst
Serta Simmons Bedding
02.2021 - 07.2023
HR Coordinator
Serta Simmons Bedding
04.2019 - 02.2021
HR Generalist
JAS Forwarding USA
08.2016 - 04.2018
Senior HR Coordinator
MarketSource
09.2012 - 03.2016
SAP Platform Administration Certification
Success Factors
Master of Science - Project Management
Colorado Technical University
Master of Arts - Business Administration-Human Resource Management
Colorado Technical University
Bachelor of Science - Business Administration-Information Technology
Colorado Technical University
Similar Profiles
Taher Tay Bou DarghamTaher Tay Bou Dargham
Data Acquisition Leader – Retail Services (MENP) at The Nielsen Company – AC NielsenData Acquisition Leader – Retail Services (MENP) at The Nielsen Company – AC Nielsen
Dominique Greaux-GistDominique Greaux-Gist
Computer Lab Assistant at Fairleigh Dickinson University Multimedia LabComputer Lab Assistant at Fairleigh Dickinson University Multimedia Lab
Reed GerritsenReed Gerritsen
Install Technician at Multimedia Solutions GroupInstall Technician at Multimedia Solutions Group
KENIA KWIERSKENIA KWIERS
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA
Bishant KumarBishant Kumar
PS Associate -II(EDM-Employee Data Management/ HRIS at UKGPS Associate -II(EDM-Employee Data Management/ HRIS at UKG