Latifa Alkowari

Knowledgeable Section Head of Quality Management in Qatar University with over 10 years of experience bringing planning and problem-solving abilities. Organized and systematic with natural relationship-building and leadership talents. Focused on Implementing Quality Management System for the Facilities Management Department including training, monitoring and auditing across each Section. Primary QU representative for all matters pertinent to Quality Management. Ensure FM working practices are conducted in accordance with QU central Quality Management requirements, industry best practise, maintaining ISO certification and introduction of innovation.

• International Computer Driving Licence. (ICDL) Certificate, Since August 2008.
• Cambridge International Diploma in IT skills certificate, Since August 2008.
• CQI and IRCA Certified ISO 9001:2015 Lead Auditor, Since May 2018

1. (2018-2019) Initiate Facilities and General Services Job profile for Technical and General Services Sections. It was a team work project. The purpose of the project to set and document job descriptions of all technical and general services positions in Facilities and General Services Department in Qatar University . The job profile consists of: job purpose, tasks and responsibilities, qualifications and competencies.

2. (2019-2022) Lead and implement the strategic plan of Facilities and General Services department in Qatar University. The Strategic plan consist of:

• Strategical goals.
• Strategical initiative.
• Operational initiative.
• Actions, Sub-actions.
• Key performance indicators.
• Budget of each initiative.

3. (2022-2023)Lead the project of " Development, Documentation, and Implementation of Management system (ISO 9001,ISO 14001, and ISO 41001) until we get the FGSD ISO Certificate.

• Date of Birth: 12/24/88
• Nationality: Qatari

1. Provide specialist Quality Management advice, guidance and support to the Support Services Manager, QU and third party stakeholders.

2. Ensure that all FM services are being managed and delivered in compliance with corporate, industry best practice and local statutory requirements for quality assurance.

3. Establish QU quality procedures, standards and specifications.

4. Promote quality achievement and performance improvement across the University.